About the Role The Key Account Manager partners strategically with retail customers, responding to customer-led initiatives with agility and strong product expertise. The role focuses on strengthening existing relationships, translating customer strategies into joint business plans, and influencing category plans through deep market and product knowledge. What You Will Do Build and maintain trust-based relationships with Key Accounts. The role includes management of Brand and Retail Brand in strategically important major customers Respond to customer-led initiatives, e.g. New product specifications or Product changes (claims, packaging, formats) Lead and align cross-functional teams (Product Development, Supply Chain, Controlling, Customer Marketing) to deliver product initiatives. Negotiate trade terms and pricing in a volatile cost environment. Provide strategic input for demand planning based on promo calendars, assortment changes, and customer performance. Act as the voice of the customer internally and bring market insight to ensure high-quality of innovation roadmap and product-related projects. Cultivate long-term, trust-based partnerships with key retail customers. Drive execution of customer-specific product changes, launches, and packaging updates. Lead tenders and pricing negotiations, adapting terms to cost trends with agility and precision. Who You Are Proven experience in FMCG, brand or brand retail roles involving pricing, customer marketing, or key account management. Knowledge of structured commercial environments with strong promotional planning. Degree in Business, Economics, Marketing, or similar field, or relevant experience. Negotiation Skills: Confidently managing tenders and pricing scenarios in a cost-sensitive context. Relationship Building: Developing strong trust with customer. Category Expertise – Demonstrating in-depth product understanding. Analytical Fluency and Thinking: Using insights and margin scenarios to drive customer decisions and internal prioritisation. Manages key accounts with a growth mindset, identifying new opportunities and collaborating across teams to drive commercial success. What We Can Offer You Our purpose, Breaking Barriers to Well-Being, provides meaning to everything we do. Join us to improve well-being for people and drive positive change for society and the environment. At Essity, you'll feel valued, empowered to grow, and challenged to achieve business results in a collaborative and open atmosphere. Innovate for Good | Excel Together | Be You with Us #LI-KB2 #Essity-UK #Hybrid Application End Date: 28 Jul 2026 Job Requisition ID: Essity262386 Essity is a leading global hygiene and health company. Our expertise began with the acquisition of the Swedish company Mölnlycke in 1975, through which our roots stretch back to 1849. Today, our sustainable innovations from globally trusted brands, designed for everybody and every body, care for the well-being of 1 billion people in 150 countries every day. Working at Essity is not just a career but a chance to make the world healthier, safer, and more hygienic. We innovate for good to break barriers and contribute to shaping a healthier future. At Essity, we have a people-first approach where every career is as unique as the individual. We empower employees to excel together and reach their full potential through a winning culture driven by a powerful purpose. Our performance-orientated environment motivates employees to think differently and embrace challenges so we can continue improving lives, every day through better hygiene and health. We provide a sustainable work-life based on flexibility for both employees and employers. We are committed to Diversity, Equity, and Inclusion in everything we do. It is the key to our success in creating an inclusive, collaborative, and caring company culture where you can be you with us. Our purpose of Breaking Barriers to Well-being, enables customers and consumers to lead fuller lives at all stages of life. Our leading global brands include TENA and Tork, and other strong brands such as Actimove, Cutimed, JOBST, Knix, Leukoplast, Libero, Libresse, Lotus, Modibodi, Nosotras, Saba, Tempo, TOM Organic and Zewa are sold in 150 countries. I In 2024, Essity had net sales of approximately SEK 146bn (EUR 13bn) and employed 36,000 people. We are headquartered in Stockholm, Sweden and Essity is listed on Nasdaq Stockholm. If you want to join a company where dedication to people is powered by innovation, welcome to Essity!