Overview At QIAGEN, we are driven by a simple but powerful vision: making improvements in life possible. We’re dedicated to revolutionizing science and healthcare for the better. From our entrepreneurial roots to our current global presence, we've grown into a force for positive change. With thousands of employees across six continents, collaboration is our greatest strength. We’re always striving to identify talented individuals to join our exceptional teams. We have played a pivotal role in shaping modern science and healthcare, and we're just getting started. If you're someone who thrives on new challenges, values diversity and wants to make a tangible difference in people's lives, then QIAGEN is the place for you. At QIAGEN, every day is an opportunity to make a real-life impact. Join us, grow with us, and together, let's shape the future of biological discovery. About the opportunity This position will be dedicated to supporting QIAGEN’s core instruments and chemistries in the field, which will include instrument installations and customer training, on-site troubleshooting, demos, and other pre- and post-sale technical support in the assigned territory. This role requires a highly motivated, customer-focused technical professional who can serve as a trusted resource for customers while supporting QIAGEN’s commercial and technical objectives. Your profile Bachelor’s degree in biological sciences or equivalent with 3-5 years of laboratory and automation experience. PhD or Master’s degree in molecular biology or a related field highly desirable. Extensive practical/lab experience, and/or 3-5 years in technical sales or field-based customer support functions. Deep knowledge of wet lab molecular biology and genomics workflows is a must. Experience with qPCR is highly desirable. NGS, and dPCR applications would be helpful. Robotic programming and technical training experience highly desirable. Experience with CRM software (particularly Salesforce.com) highly desirable. A customer-facing personality, including the ability to build positive relationships and engage in scientific discussions with customers. A strong desire to work with customers to understand their experimental needs and recommend QIAGEN solutions that accomplish their scientific goals. Ability to effectively troubleshoot and solve customers’ technical problems by phone, email, webinar, and in-person. Ability to travel overnight (mostly domestic) an average of 70-80%, 3-4 days a week This role will primarily support the Mid-Atlantic region, including Delaware, Maryland, Virginia, West Virginia, and the District of Columbia; however, travel outside of this region may be required based on business needs (Candidate ideally will be based in D.C, Maryland, and Northern Virginia). The estimated base salary range for this position is $80,000 - $115,000. Compensation will be based on the candidate’s experience, skills, geographic location, and other job-related factors. In addition to base salary, we offer a total compensation package that includes a bonus plan and generous benefits. What we offer Bonus/Commission Local benefits Referral Program Volunteer Day Internal Academy (QIALearn) Employee Assistance Program Hybrid work (conditional to your role) Our people are the heartbeat of everything we do. Passion drives us as we push boundaries to innovate and evolve. We inspire with our leadership and make an impact with our actions. We cultivate a collaborative, supportive environment where each individual and team can flourish. We champion accountability and encourage entrepreneurial thinking. QIAGEN is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or disability. At QIAGEN, our vision is clear: Making improvements in life possible. This is reflected in our daily actions to help scientists, clinicians and professionals tackle some of the world’s greatest challenges – unlocking insights that advance science, improve healthcare and enhance lives. To achieve this, we stay focused on one mission: to offer Sample to Insight solutions. Our products and services turn complex biological samples into valuable answers. Whether it’s enabling a breakthrough discovery or improving patient outcomes, we help our customers move from data to insight, faster and with greater confidence. Applying for your dream job is exciting - below you can find more information on the recruitment process and other relevant topics to guide you in your path to QIAGEN. Find out more here. Privacy Policy and contacts