Sr. Project Manager Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook. Job Description Technical Project Manager or Squad Lead About the Role We are seeking an experienced TPM/Squad Lead to drive the development of a next-generation GenAI-powered Assistant for IT Operations (ITO) within the manufacturing domain. This role bridges business understanding and technical execution, ensuring that complex business requirements are translated into actionable technical deliverables for engineering teams. As a Squad Lead, you will work closely with product owners, business stakeholders, and technology teams to break down requirements, validate feasibility, and guide the delivery of Python-based APIs, React web applications, and AWS-native deployments enhanced with GenAI capabilities. Key
Responsibilities
Requirement Translation & Grooming Collaborate with business stakeholders to capture, clarify, and prioritize requirements. Translate business needs into technical stories, acceptance criteria, and design inputs. Ensure requirements are broken into well-defined user stories consumable by engineers. Technical Guidance & Alignment Work with Technical architects on HLD/LLD’s, Design documents & supporting requirements traceability and sprint planning/execution per timelines. Work with developers on Python-based FastAPI backends, React front-ends, Gen AI and AWS-hosted microservices. Explain functional requirements in technical terms for engineering teams. Provide guidance on integrating GenAI services, prompt engineering, RAG, and vector database design. Quality Assurance & Delivery Oversight Define test strategy, test cases, and acceptance criteria for features. Ensure deliverables align with both business value and technical standards. Partner with QA engineers to validate functional, integration, and performance testing. Leadership & Collaboration Act as the first point of contact for requirement clarifications. Mentor the squad on best practices in DevOps, CI/CD pipelines, and cloud deployment. Promote agile ceremonies (planning, grooming, retrospectives) to ensure smooth execution. Innovation & Best Practices Explore and recommend GenAI patterns for workflow automation and assistant design. Ensure security, scalability, and compliance in the AWS deployment environment. Drive continuous improvement in squad productivity, delivery quality, and DevEx. Required Skills &
Experience
Core Competencies Strong in software delivery, solution design, or squad leadership. Strong experience in translating business requirements into technical specifications. Ability to context-switch between business, product, and engineering perspectives. Technical Expertise Hands-on understanding of Python (FastAPI framework) and React. Knowledge of AWS services (ECS/Lambda, S3, API Gateway, RDS/NoSQL, IAM). Familiarity with CI/CD and DevOps pipelines.
Experience
in GenAI– prompt engineering, vector databases Open Search, embeddings, and LLM integration. Quality & Delivery Strong knowledge of QA processes, automated testing frameworks, and performance validation.
Experience
in Agile delivery and working within a multi-squad or multi-vendor environment. Leadership & Communication Excellent skills in stakeholder communication, documentation, and requirement workshops.
Experience
mentoring developers and QA engineers, driving clarity in execution.
Qualifications
Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, Masters - Business Analytics Certifications AWS Certified Solutions Architect - Professional - Amazon Web Services (AWS)Amazon Web Services (AWS) Required Skills Agile Methodology, Change Management, Client Relations, Collaboration Tools, Design Thinking, Executive Presence, Inclusion, Modernizing Operations, People Leadership, Personal Effectiveness, Project Management, Risk Management, Scaled Agile Framework (SAFe), Storytelling Language English Language Proficiency - Proficient - C2 Additional Job Location - Job Type Regular Master Skill List - Technology Delivery Management
Remote Type
- Hybrid
Work Shift
- Flex Time (India) Why join Genpact? • Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter • Make an impact – Help global enterprises solve business challenges that matter • Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead • Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. We're an agentic and advanced technology solutions company that runs mission-critical operations for the world's leading companies, while building and deploying the agentic products and technology that power those operations. Our teams bring deep expertise to shape what AI can do and change how businesses actually run. Join us to build the career you want — and be on it because you'll be in it. At Genpact, your expertise grows because you're inside the work. Whether you build AI systems or bring deep knowledge of how businesses run, you'll work on real challenges that change how the world's leading companies operate. There's a lot to learn here, and room to grow. Genpact never asks applicants to pay to be part of our hiring process. If you get an email asking you to purchase a starter kit, equipment, or training, or pay to apply for a job, please assume this is a scam.