Career Category Sales & Marketing Operations Job Description Accountabilities Reporting to the District Sales Manager Maximizes sales of Amgen’s products in territory Achieves sales targets Delivers key messages Collaborates with manager to implement agreed POA in line with marketing strategy Identifies and establishes high quality customer relationships and internal collaboration Knows in-depth knowledge of the product(s), market , stakeholders and competitors Works within agreed budgets Lives the Amgen Values
Responsibilities
Collaborates with manager to develop and implement territory POA and key account plans . Achieve POA Evaluates progress vs. plan monthly and agrees to course corrections with manager Contributes to Cluster/Territory Teams Collaborates (Medical Affairs/Key Account Manager, etc.) to agree on key account plan objectives/responsibilities Engages with peers and District Manager to learn best practices Demonstrates an understanding of industry and healthcare trends, of how retail practices, clinics and hospitals operate. Identify and gather competitive information Follows through on customer commitments and requests in a timely fashion Reports customer activity in the CRM system and ensures customer profiles are kept up-to-date Demonstrates an understanding of Amgen Performance 4 selling platform to satisfy customer and Amgen needs Operates within the agreed expense budget aligned with POA priorities Seeks advise and assistance to organize activities Continuously develops and improves product knowledge, communication and selling skills through self-learning and active participation in agreed training programs. Drives own development
Qualifications
Minimum
Requirements
Minimum 3 to 5 years of experience in the pharmaceutical industry in a sales-related job Basic knowledge of and experience in a hospital environment (not for specialist Sales Reps) Some experience with computer systems (CRM databases and MS Office) Fluency in local language, both in oral and written communication Relevant local legal qualification Preferred
Requirements
Bachelor’s degree in life science or (bio) medical sciences Knowledge of Customer Relation Management principles Exposure to interactions with various disciplines and organizational levels Exposure to project management principles Required Training Product and market/PMC Amgen Performance 4 selling course Traineeship in therapeutic area Amgen IT applications and CRM system Amgen Values, culture, policies and business processes Presentation skills POA/key account planning Amgen Sales On-boarding program Competencies Core Knowledge Demonstrates an understanding of the sales cycles, hospital environment & industry environment and applies this knowledge in day to day practice. Knows Amgen/competitor products and services. Problem-Solving Breaks issues down into major components that reflect basis understanding of the relevant issues. Goal Setting & Tracking Holds self accountable for achieving established goals. Tailored messages & Influencing skills Interactions with others (customers, peer, manager, etc.) is open, honest and cooperative. Compelling Messages Able to deliver the selling message in a clear and assertive way . Appropriately uses Amgen’s Marketing and Sales tools to support the sales process. Call Planning and Execution Develops pre-call plans and uses plans in customer interactions Demonstrates basic time management skills in terms of prioritizing activities and completing work in a timely manner; meets deadlines. Rigorous Planning & Execution Able to seek out information, both on specific issues and on a more general, or territory level, and to use this information to analyse, identify implications and set priorities . Amgen is committed to unlocking the potential of biology for patients suffering from serious illnesses by discovering, developing, manufacturing and delivering innovative human therapeutics. This approach begins by using tools like advanced human genetics to unravel the complexities of disease and understand the fundamentals of human biology. Amgen focuses on areas of high unmet medical need and leverages its biologics manufacturing expertise to strive for solutions that improve health outcomes and dramatically improve people's lives. A biotechnology pioneer since 1980, Amgen has grown to be one of the world's leading independent biotechnology companies, has reached millions of patients around the world and is developing a pipeline of medicines with breakaway potential. For more information, visit www.amgen.com and follow us on www.twitter.com/amgen