About Goodyear For over 125 years, Goodyear has been driving innovation and building smarter, more efficient mobility solutions. Our global teams are united by a passion for excellence, continuous improvement, and bold thinking. If you’re ready to grow your career in a dynamic environment where your work truly makes an impact, this is the place for you. Why This Role Matters As a Technician, Fleet Service Belgium, you will audit the service quality delivered by Goodyear service partners to contracted PPK fleets and ensure service policy compliance, service effectiveness and cost efficiencies in line with aligned objectives through performance of regular field audits and tracking of service KPI's. What You’ll Do Work in collaboration with internal stakeholders to feedback audit findings and recommend improvement plans to ensure delivery of contracted service level and cost improvements. Build working relationships with fleet customer workshops, service providers and casing partners to facilitate effective day-to-day service levels and support operational alignment. Conduct regular fleet and service provider audits to identify existing service quality levels. For example, FOS data accuracy, fitment policy adherence, pressure maintenance, tyre husbandry. Identify clear and concise action plans to support service improvements and ensure policy compliance, service effectiveness and cost efficiencies. Ensure service provider adherence to casing process through regular audits of removed casings, including FOS data accuracy, removal reasons and remaining tread depth. Audit part worn tyre usage to ensure maximisation of assets and support PPK savings. Perform regular checks at casing partner to ensure compliance and identify opportunities for cost improvements (i.e. uneven tyre wear). Support onboarding of new PPK business through efficient and timely inspection of newly contracted vehicles to enable account creations, including addition of new vehicles to existing fleet contracts. Support implementation of Solutions to improve service effectiveness, including potential to deploy solutions where required (i.e. DrivePoint, TPMS). Collaborate with internal stakeholders to assist the delivery of contracted service levels, including vehicle onboarding/defleeting, inspection performance and damage rate through the audit process. Work closely to identify focus areas, by fleet, and support the delivery of profitable business through the implementation of service improvement plans. Support the adoption of Goodyear approved systems, tools and processes by service providers to manage contracted PPK vehicles, including: Casing returns, identification of Damaged tyres, part-worn stock utilisation and general service execution using tools such as eJob, FleetHub, SL24 portal and the Work To Do List. What We’re looking for Current valid driving licence Working knowledge of Commercial Vehicles/Trailers Minimum of 3-5 years working experience and proven track record in tyre service and/or retail, commercial vehicle tyre management and working as part of a larger organisation The ability to grasp new technologies and tools related to fleet maintenance and tyre service Strong analytical skills A strong communicator We welcome applicants from a wide range of backgrounds and experiences. Even if you don’t meet every listed qualification, we encourage you to apply. #LI-JS1 #LI-Remote Goodyear is one of the world's largest tire companies. It employs about 63,000 people and manufactures its products in 49 facilities in 19 countries around the world. Its two Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to www.goodyear.com/corporate Goodyear is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law. At Goodyear, we make life's connections easier every day. People around the world count on us to get them where they need to go, now and into the future. But our relentless pursuit of forward motion doesn't just keep the world moving. It shapes a workplace that celebrates our different talents, experiences, and culture. It inspires us to continue developing our skills and encourages our career moves all while keeping us focused on building a better future for our associates, our business, and the planet. Come discover the opportunities ahead with Team Goodyear. Working at Goodyear A true member of the Goodyear hiring team will always interview candidates in-person or over the phone before extending any job offers. Candidates are never asked to download software, provide financial information or send payment as part of the employment process. Goodyear is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. If you need reasonable accommodation to complete the online application, or any other part of the employment process, please call the Goodyear Candidate Care Line at 330.796.4500. When contacting us, please provide your name, telephone number, and email address, along with a description of your request for accommodation. Click here for more information about Equal Opportunity laws and here for related information. Reasonable workplace accommodations are considered on a case-by-case basis. Please note that only those inquiries concerning a request for a reasonable workplace accommodation will be responded to. Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Click here for more information about Equal Opportunity laws. See Goodyear’s EEO Policy Statement here. Notice: Federal law requires Goodyear to verify the identity and employment eligibility of all persons hired to work in the United States. Goodyear will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. See posters below for details. E-Verify Participation Poster (English and Spanish) If you have the right to work, don't let anyone take it away. Are you an agency Recruiter in the Americas or Asia Pacific? Goodyear’s Global Talent Acquisition team has partnered with Recruitifi for all salaried, non-executive level candidate submissions. To be a part of our agency community please apply here.