Are you a born ENTREPRENEUR who loves to INNOVATE or do you prefer driving COLLABORATION with a sense of RESPONSIBILITY and a touch of EXCELLENCE? If you answered yes, then we want to hear from you. Applying for a job at LINDT is an easy process. Simply click APPLY and follow the steps to upload your application. Key Responsibilities Achieve quarterly and yearly Sales budgets Ensuring that expense budgets as set are not exceeded Ensure that all expected call rate of 8 calls per day is maintained Ensuring that all pre-call preparation are done and proper planning for each call Planning includes weekly, cyclical and yearly planning Weekly call cycle Call plan to include a Rand value target for each customer (Previous shortfalls to be included in targets) All calls to have the following activities planned: Placing of all orders Stock counts are updated and correct Listed items - customer compliance Merchandising Shelf health Price Indicator labels current and correct Shelf trays are clean and in good shape Stock pressure Stock rotation (no expired stock found, action taken with near dated stock) Correct Layout In store display maintained Point of sale material management Promotional material is available and meets Quality standards Build relationship with Store Manager, Regional Manager and all relevant staff that has influence on orders and shelf space Negotiating of free displays and increase shelf space Promotional Review On every call during the promotional period progress must be discussed with the manager/owner of the store Negotiated promotional elements must include: Increased shelf space Moving to eye level if not already on eye level Gondola end display or on shelf display Reduction in the Retail Selling Price Increase in stock holding Sales out of the customer must be monitored Reports to be handed to the RSM on Friday mornings Monthly reports by area performance, reasons for success and failures Action plans for underperforming stores Make use of the tablet to collate and keep accurate data on calls completed and customers Working closely with our Merchandising partners Being responsible for the supervision, ongoing training of merchandisers in store Being in contact with the RSM on a weekly basis Reporting of non-compliance to L&S Regional Sales Manager Knowledge, Skills & Experience A minimum of two years' relevant experience Relevant diploma/ degree would be advantageous Project management skills Ideas and solutions driven Confident, assertive self-starter with a drive for results and highly motivated Entrepreneurial spirit with good communication and negotiation skills Structured organisational skills Ability to work under pressure and meet tight deadlines Ability to work in collaboration with agencies and customers Understanding of consumers, competitors and market dynamics Strong presentation skills Excellent interpersonal skills (written and verbal) Extremely detail-oriented Excellent planning and computer skills Ability to work independently and within a team to communicate with team members and management on a daily basis Ability to be a team player in a dynamic, fast-paced environment Looking to grow your career in a dynamic, international setting? Join the Lindt & Sprüngli Group! Together, we thrive to achieve our bold ambitions, powered by our purpose and unique culture of community and mutual support – rooted in a proud tradition, yet always evolving to stay ahead and set new standards. Across our diverse local teams, we think globally and act locally – empowering people to grow, take ownership and shape a sustainable future together. We are a responsible “employer of choice” who provides an inspiring people experience. Together, we build trust, drive innovation, and grow – as individuals and as a business. Lindt & Sprüngli has been enchanting the world with chocolate for over 180 years. The long-established Swiss company with its roots in Zurich is a global leader in the premium chocolate category. Lindt & Sprüngli produces quality chocolates today at its 12 factories in Europe and the USA. Its products are sold by 41 subsidiaries and branch offices in around 620 of its own stores as well as via a network of around 100 distributors around the globe. With around 15,500 employees, the Lindt & Sprüngli Group reported sales of CHF 5.92 billion in 2025. Our commitment to contributing to a sustainable tomorrow is a key element driving the company’s actions and ambitions. Since 2008, the Lindt & Sprüngli Farming Program has been our Responsible Sourcing Standard for cocoa.