Posted 1 day ago

Manager Ops Mandates

Health Care Service Corp. United States of America, Chicago Illinois HQ (300 E. Randolph Street)
Remote Full Time

Job description

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Summary

This Position Manages The Team Responsible For The Filing Of The Insurance Products For Dearborn Group Companies, Assuring Implementation Of New Rules/Laws And For Managing The Production Of Account-Specific Documents; Serving As Co-Chair For The Enterprise Accountability And Compliance Team (Enact). Managing The Team Responsible For Department Of Insurance Complaints, Consumer Grievances And Appeals, Correspondence, And Related Records. Managing The Team Responsible For Dearborn Life Insurance Company Insurance License And Dental Network Of America (Dnoa) Tpa Licensure And Certification Filings. Overseeing The Team Responsible For Complying With Hcsc Privacy Policies And Procedures For The Functions Delegated To Dnoa. Responsible For The Investigation And Documentation Of Privacy Incidents Related To Dearborn Group And Dentemax And Carrying Out Remediation Plans And Related

Education

On Behalf Of The Divisional Privacy Officers. Responsible For Participating In Management/Officer Teams On Product Development, Marketing, Corporate Strategy, And Corporation Compliance Provides Leadership And Management For The Department Staff. *This is a flex role and will not honor telecommute/Remote work. Please do not apply if you are not currently flex or are not able to work flex* Required

Job Qualifications

Bachelor’s degree and 5 years of healthcare, managed care, health insurance, business operations or consulting experience OR 9 years of healthcare, managed care, health insurance, business operations or consulting experience.

Experience

leading and delivering high profile projects and initiatives within a highly matrixed organization 4+ years of experience engaging with business leadership in a consultative role 1 year of management/leadership experience Knowledge of, and experience with healthcare, managed care, or health insurance operations and IT systems

Experience

developing business cases

Experience

with leading cross-functional projects/project teams Excellent organizational skills, detail-oriented, strong analytical skills and interpersonal skills

Experience

managing multiple complex assignments and projects concurrently Strong executive presence, ability to influence others and drive results Strong executive presentation skills Preferred

Job Qualifications

Master degree or other advanced degree Project management or process certifications

Experience

working with compliance, oversight, audit, government relations and legal areas

Experience

engaging with federal and/or state regulators Basic knowledge of the federal and state legislative and regulatory process Basic knowledge of the Affordable Care Act Familiarity with HCSC systems, processes and operations Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process! Pay Transparency Statement: At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards. The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan. HCSC Employment Statement: We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. Base

Pay Range

$102,000.00 - $184,300.00 Exact compensation may vary based on skills, experience, and location. Join our talent community and receive the latest HCSC news, content, and be first in line for new job opportunities. Join our Talent Community. For more than 80 years, HCSC has been dedicated to expanding access to high-quality, cost-effective health care and equipping our members with information and tools to make the best health care decisions for themselves and their families. As an industry leader, HCSC also has been helping to make the health care system work better for all Americans. To remain a leader, we offer compelling careers that encourage resourcefulness, strategic thought and empower you to make a difference in the lives of our members and their communities. Today, with the industry at an important crossroad, HCSC is reimagining health care and looking for original thinkers who aren’t afraid to make innovative contributions. We are an Equal Opportunity Employment employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Learn more about HCSC, our commitment to our members and the opportunity you’ll have to improve health care delivery in an open, collaborative environment. HCSC is committed to diversity in the workplace and to providing equal opportunity to employees and applicants. If you are an individual with a disability or a disabled veteran and need an accommodation or assistance in either using the Careers website or completing the application process, you can call us at 1-866-977-7378 to request reasonable accommodations. Please note that only requests for accommodations in the application process will be returned. All applications, including resumes, must be submitted through HCSC's Career website on-line application process. If you have general questions regarding the status of an existing application, navigate to "candidate home" to view your job submissions. Blue Cross and Blue Shield of Illinois, Blue Cross and Blue Shield of Montana, Blue Cross and Blue Shield of New Mexico, Blue Cross and Blue Shield of Oklahoma, and Blue Cross and Blue Shield of Texas, Divisions of Health Care Service Corporation, a Mutual Legal Reserve Company, and Independent Licensee of the Blue Cross and Blue Shield Association © Copyright 2025 Health Care Service Corporation. All Rights Reserved.

Skills and functions

  • Marketing
  • Operations