The HR Business Partner Associate Director (Individual Contributor) has overall responsibility for assisting with HR strategy, planning and execution for select client organizations within Wolters Kluwer’s Technology Group (DXG). This role supports Human Resources Shared Services processes and policies and works in a collaborative fashion with the HR Shared Services Centers of Excellence including Employee Relations, Compensation, Benefits, Talent Acquisition, and Talent Development in addition to Country/regional HR Market leaders, HR Support, and local HR Operations teams across EMEA and APAC regions. It is critical that the Senior Human Resources Business Partner balance both the business strategy and the HR strategy in a global, matrix environment. The Technology division of Wolters Kluwer co-creates state-of-the-art digital solutions with our businesses around the world. The DXG mandate is to grow revenue in the company’s digital products through innovation in, and adoption of, advanced technologies and tools to meet and further anticipate customer needs. The group drives innovation in Wolters Kluwer through its user experience center of excellence, focused on customer-centric product development, and its artificial intelligence center of excellence, applying cutting-edge technologies for the next generation of expert solutions. Key responsibilities include: Work with the VP, HR Business Partners to assist in executing the HR strategy that supports select client organizations within DXG and their respective internal customers. Be an effective business consultant and talent SME, engaging in the work that matters most to the success of the business and establishing clear plans and success measures. Develop “trusted advisor” relationships with key business partners and ensure effective communication with leadership In partnership with HR colleagues in COEs and Operations, assist with providing subject matter expertise for key human resources programs including Performance Management, Talent Management, Employee Relations, Organizational Development, Employee Engagement, Organizational Design, and Change Management. Ensure the successful execution of these programs within the assigned business, leveraging available tools and resources. Accountable for organization development and effectiveness for the assigned business. Engaging CoE partners as appropriate, responsible to diagnose, identify scope of change, and identify interventions needed to improve organizational effectiveness. Assist with design of future state changes (people, process, and structure), supporting change plans and working with employees to implement. Support managers on people and organizational matters, and the HR/talent implications of business decisions. Stay abreast of industry best practices, identifying areas of improvement and recommending and/or implementing those best practices to support the corporate goals. Act as a globally minded change agent and role model. Support managers to consistently upgrade talent by developing and implementing processes specifically related to assessing and managing talent, by taking a leadership role in recruiting and staffing, by coaching leaders and overseeing performance improvement, and by providing support for appropriate actions. Pro-actively assess the level of the organization’s employee engagement and define/drive the strategy to increase the level of employee engagement. Collaborate with peers, Shared Services, Compensation, Benefits, Staffing, Organizational Development, and country HRBP & support teams to establish related priorities for the business. Provide HR coaching to assigned leaders to achieve business results. Implement HR policies and practices in the business, consistent with corporate guidelines. Qualifications: The HR Business Partner Associate Director (Individual Contributor) will have to have demonstrated the following critical competencies to be successful in this role: Bachelor's degree, PHR preferred. Minimum of 15 years of HR Generalist experience with a solid expertise in change management, project management and shared services experience balancing multiple stakeholder relationships. Excellent judgment and decision-making skills with the ability to navigate ambiguity and provide leadership to drive solutions Excellent interpersonal skills, with the ability to influence management, while maintaining strong relationships. Effective at leading change and organizing people and activities to achieve successful outcomes Demonstrated ability to collaboratively work with a wide range of people at all levels of the organization Demonstrated experience leveraging data and analytics to solve business problems Previous experience working in a matrixed environment Proficiency with HR information systems, preferably Workday, and the Microsoft Office Suite Positive, "can do" mentality with inquisitive & problem-solving approach and abilities. Experience supporting a technology organization or Information Services industry knowledge preferred. May require travel (up to 25%); must be able to obtain and maintain valid travel documentation MBA (HR) from a premier institute preferably. Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. If making a difference matters to you, then you matter to us. Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world. You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong. Wolters Kluwer reported 2025 annual revenues of €6.1 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs more than 21,000 people worldwide. Our customers work in industries that impact the lives of millions of people every single day. Our mission is to empower our professional customers with the AI-powered solutions they need to make critical decisions, achieve successful outcomes, and increase productivity. We deliver trusted, AI-powered expert solutions that combine deep domain knowledge, proprietary content, and advanced technology to provide expert-validated insights, automate workflows, and drive better outcomes. Today, nearly 70% of our digital revenues come from AI-powered solutions, reflecting our strategic focus on embedding AI into professional workflows and delivering measurable productivity gains. We are committed to helping professionals navigate complexity, improve the way they work, and solve critical challenges through cloud-based, AI-powered platforms that integrate seamlessly into their workflows and ecosystems. Our solutions are designed to deliver impact when it matters most, especially in high-stakes environments where accuracy and trust are essential. With a nearly 190-year legacy, Wolters Kluwer continues to evolve its portfolio of digital solutions and services to meet the changing needs of professionals worldwide, enabling them to work faster, make smarter decisions, and deliver better outcomes. For more information about our solutions and organization, visit www.wolterskluwer.com, or follow us on LinkedIn, Instagram and Facebook. Wolters Kluwer has a dedicated team of experienced talent acquisition professionals who are ready to hear what makes you tick and share how Wolters Kluwer can help you achieve your goals and ambitions. Here Rasi Fawaz shares some tips on what recruiters are looking for on a resume. As a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking. We know that bringing our best to our customers, communities, and other key stakeholders requires a highly engaged and talented workforce – one that represents the diversity of those we serve and the communities where we live and work. We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion. This principle is ingrained in our company values and articulated in our Code of Business Ethics. At Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well-being are important to us. Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous. Our global Together we thrive well-being program reflects our commitment to supporting colleagues across physical, mental, social, and financial well-being. That commitment has been recognized externally through Ragan’s Top Places to Work for Employee Wellbeing: Large Organization in 2024. More recently, Wolters Kluwer was recognized by Forbes as one of America’s Best Large Employers 2026 and America’s Best Employers for Engineers 2026. In 2025, Wolters Kluwer was also recognized by Forbes as one of America’s Best Employers for Women. To ensure we continue to drive innovation that enables us to develop products and services to best serve our customers, we cultivate a workplace culture rooted in mutual respect, bringing forward insights from a wide range of backgrounds, perspectives, and experiences. We are also committed to complying with laws requiring equal opportunity in hiring, promotion, and other employment decisions. 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