JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Shaping the future of real estate for a better world At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working. We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way. JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat. What this opportunity involves: An Overview of the role: As a Facilities Coordinator at JLL, you'll play a vital role in coordinating facilities management across a diverse portfolio of owned properties and leased premises. Working closely with our Client, State Leads, and Facilities Managers, you'll ensure seamless day-to-day operations while helping to resolve site challenges quickly and efficiently. This role centers on administration, stakeholder coordination, and maintaining strong vendor relationships to deliver exceptional service outcomes. At JLL, we believe the most effective teams are built when everyone is empowered to thrive, and this position offers you the opportunity to develop your facilities management expertise while supporting critical operational functions. You'll be the go-to point of contact for facilities management matters, ensuring compliance with safety protocols, managing work order systems, and maintaining accurate property databases. We embrace more innovative ways of working, and this role will expose you to various property management systems and collaborative problem-solving approaches that will strengthen your career in facilities management. What your day-to-day will look like: Coordinate facilities management activities as delegated by the Facilities Manager and state leads, ensuring smooth operations across the portfolio Resolve site difficulties promptly with minimum disruption, reducing risk and maintaining business-as-usual operations Work in conjunction with the helpdesk and service providers to manage escalations related to contractor performance and client complaints, ensuring timely completion of works Administer Corrigo work order system, maintaining accurate records and tracking completion of maintenance tasks Deliver excellent customer service to meet stakeholder expectations and build effective working relationships with clients and vendors Serve as the point of contact for facilities management matters within designated entities and assist in client and vendor meetings Follow established escalation procedures and incident reporting protocols to ensure everyone stays safe Complete, update, and maintain web-based management information systems, including uploading property documentation to keep databases current and accurate Sounds like you? This is what we are looking for: Required qualifications: Demonstrated administration and communication skills with a strong customer service focus Proactive approach with keen attention to detail and ability to balance multiple priorities simultaneously Ability to handle a variety of issues concurrently within tight operational deadlines Highly organized with strong verbal and written communication skills Proficiency with Microsoft Word, PowerPoint, Excel, Outlook, and internet research Efficient keyboard and data entry skills to maintain accurate records and documentation Ability to work with minimal supervision and quickly grasp new concepts Australian Citizenship Preferred qualifications: Experience in facilities management, property management, or a related field Knowledge or exposure to building services maintenance and facilities management operations Self-motivated and confident with ability to adapt to rapidly changing situations Collaborative team player who cooperates effectively with others to meet targets Demonstrates honesty, trustworthiness, and commitment to ethical business practices Open to new ideas and willing to challenge the status quo to drive continuous improvement Benefits: Great employee discounts off fitness, wellbeing & other renowned brands 18 weeks paid maternity leave Private Health Insurance Discounts Active Social Club Employee assistant program Novated Lease for EV cars Paid time off for volunteer work Career Opportunities with Australia's #1 Commercial Real Estate firm Premium offices What you can expect from us: You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you. As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce. Interested candidates, please apply following the link below quoting job reference number REQ522592 Location: On-site –Brisbane, QLD, Sydney, NSW If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Activate your Personal Job Alerts now and receive opportunities as soon as they are advertised. If you're a current JLL employee, please apply using the Internal Career Site At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.