Location: Dallas College Pay Rate: Salary - Salary Plan, 85,000.00 USD Annual
Work Shift
Job Description Director of Custodial Service Salary Range: $85,000 - $100,000 (Based on Experience) Location: Dallas College Number of Positions: 3 The Director of Custodial Services is responsible for leading all custodial operations across educational campuses within a defined region. This senior role ensures high standards of cleanliness, safety, and customer satisfaction through the effective supervision of custodial managers, supervisors, and frontline team members. The Director drives operational excellence, staff development, client relations, and budget performance, while maintaining a focus on quality, compliance, and continuous improvement.
Responsibilities
Key
Responsibilities
Direct and oversee custodial operations across multiple campuses and accounts. Lead, coach, and develop site-level managers and supervisors to drive performance and consistency. Ensure adherence to service level agreements (SLAs), cleanliness standards, and customer expectations. Develop and manage budgets, monitor financial performance, and control labor and supply costs. Conduct regular site visits to assess service delivery, safety compliance, and staff engagement. Maintain strong relationships with school administrators and client stakeholders. Implement and track quality assurance and inspection programs. Support recruiting, onboarding, and training of custodial personnel. Recommend and oversee the implementation of operational improvements and process efficiencies. Ensure all work is conducted in compliance with safety protocols, regulatory standards, and company policies. Skills Interpersonal Skills: Ability to interact with individuals at all levels of the organization Communication: Effective written, spoken, and non-verbal communication Customer Service: Service-oriented mentality with a focus on exceeding expectations Professionalism: Maintain a positive and professional demeanor Decision Making: Ability to quickly make sound decisions and judgments Proactivity: Self-motivated with the ability to effectively prioritize projects and needs Team Player: Willingness to provide support where needed to achieve outcomes Business Ethics: Demonstrate integrity, respect, and discretion in all business dealings Organization: Attention to detail and ability to effectively manage tasks in a fast-paced environment
Requirements
High school diploma or GED required; college degree preferred. 5–7 years of multi-site or regional custodial leadership experience strongly preferred. Proven ability to manage budgets, labor, and operational performance. Strong leadership, communication, and relationship-building skills. Proficiency with Microsoft Office and custodial operations software (e.g., inspection tools, timekeeping). Valid driver’s license, clean MVR, and reliable transportation. BSCAI Certified Building Services Executive (CBSE) preferred. Not Required But a Big Plus
Experience
working in a school or campus environment Proficiency in languages other than English, especially Spanish
What We Offer
Paid time off (vacation and sick) Medical, dental, and vision insurance 401(k) with employer match Employee assistance program (EAP) Career development and ongoing training Important to Know Veterans and candidates with military experience are encouraged to apply. HHS is an Equal Employment Opportunity Employer committed to workplace diversity and inclusion. Who is HHS HHS is a private, family-owned business dedicated to caring for its team members and providing honest, quality-driven customer service. Founded in 1975 as Hospital Housekeeping Systems, today HHS provides services including housekeeping, food, and facility management to nearly 1,000 customers across six industries. We are growing rapidly and seeking motivated leaders to join us for the next stage of our journey. We support and encourage growth from within and believe that we have countless future leaders in our organization who are waiting for their next opportunity. Our Diversity, Equity, and Inclusion (DEI) Team supports a work environment where individuals of all backgrounds are heard, respected, and encouraged to grow. HHS is a private, family-owned business dedicated to caring for its team members and providing honest, quality-driven customer service. Founded in 1975 as Hospital Housekeeping Systems, today HHS provides services including housekeeping, food, and facility management to nearly 1,000 customers across six industries. What We Do: We provide industry-leading support services for aviation, government, healthcare, education, senior living, and resorts across the U.S. Not finding the right fit? Let us know you're interested in a future opportunity by clicking Get Started below or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!