Customer Payment Administrator Are you ready to make an impact with a global organization? Do you want to combine finance expertise with customer support and innovation? Join us and help shape a seamless payment experience for our customers! About the Role As a Customer Payments Administrator, you will play a key role in ensuring accurate and timely processing of incoming payments. Based in our Lisbon office, you’ll work in a dynamic environment that blends finance, customer service, and process automation. This position offers exposure to global stakeholders and the opportunity to contribute to continuous improvement initiatives in a transforming environment. What You Will Do Payment Allocation: Apply and allocate incoming payments to customer accounts accurately and promptly. Transaction Management: Classify, code, and record financial transactions; post entries to customer accounts and general ledger. Process Automation: Maintain and support touchless payment process automation for efficiency. Compliance & Quality: Perform quality checks and ensure compliance with Essity policies, accounting standards, and legal regulations. Audit Support: Assist in resolving external and internal audit findings and maintain accurate documentation. Stakeholder Collaboration: Partner with internal teams and escalate issues if necessary. Continuous Improvement: Provide input on inefficiencies and contribute to solutions within a matrix organization. Who You Are Bachelor’s degree in finance or equivalent. Experience in accounting or a similar role, ideally with customer service exposure. Familiarity with SAP (R/3 and S/4), EBS Workbench, and Office 365. Strong communication and collaboration skills, adaptable to change, and proactive in problem-solving. Fluent in English, both written and verbal. - All resumes should be submitted in English. What We Can Offer You Our purpose, Breaking Barriers to Well-Being, provides meaning to everything we do. Join us to improve well-being for people and drive positive change for society and the environment. At Essity, you'll feel valued, empowered to grow, and challenged to achieve business results in a collaborative and open atmosphere. Innovate for Good | Excel Together | Be You with Us Application End Date: 29 jul. 2026 Job Requisition ID: Essity263856 Essity is a leading global hygiene and health company. Our expertise began with the acquisition of the Swedish company Mölnlycke in 1975, through which our roots stretch back to 1849. Today, our sustainable innovations from globally trusted brands, designed for everybody and every body, care for the well-being of 1 billion people in 150 countries every day. Working at Essity is not just a career but a chance to make the world healthier, safer, and more hygienic. We innovate for good to break barriers and contribute to shaping a healthier future. At Essity, we have a people-first approach where every career is as unique as the individual. We empower employees to excel together and reach their full potential through a winning culture driven by a powerful purpose. Our performance-orientated environment motivates employees to think differently and embrace challenges so we can continue improving lives, every day through better hygiene and health. We provide a sustainable work-life based on flexibility for both employees and employers. We are committed to Diversity, Equity, and Inclusion in everything we do. It is the key to our success in creating an inclusive, collaborative, and caring company culture where you can be you with us. Our purpose of Breaking Barriers to Well-being, enables customers and consumers to lead fuller lives at all stages of life. Our leading global brands include TENA and Tork, and other strong brands such as Actimove, Cutimed, JOBST, Knix, Leukoplast, Libero, Libresse, Lotus, Modibodi, Nosotras, Saba, Tempo, TOM Organic and Zewa are sold in 150 countries. I In 2024, Essity had net sales of approximately SEK 146bn (EUR 13bn) and employed 36,000 people. We are headquartered in Stockholm, Sweden and Essity is listed on Nasdaq Stockholm. If you want to join a company where dedication to people is powered by innovation, welcome to Essity!