The Opportunity: The Benefit Renewal Specialist (Client Market Analyst) will enhance the client experience by providing support to the internal team. The successful candidate will develop skills, industry knowledge and relationships by meeting or surpassing the service expectations of clients, prospective clients, agency and company personnel in Toledo, Columbus, Cincinnati or Cleveland, OH. Are You A Match? The Benefit Renewal Specialist needs to have exceptional communication skills, effective problem-solving skills, and the ability to effectively multi-task. Managing internal and external requests, prioritizing projects, and working with tight deadlines are all essential to success in this role. In This Role You Will Execute On: New business opportunities and current book of business renewals including preparing and sending out RFPs, reviewing, analyzing, and summarizing quotes, and proposal preparation where applicable. Assisting with preparation of various client presentations and deliverables. Discipline in 100% documentation of services provided in Epic. Timely response and follow-up with carrier partners as well as internal team of all client renewals out to market. Assist in the running and distributing of client reports. Primary focus on fully insured, self-funded, level-funded business segment. Exercises discretion and independent judgement when developing a marketing strategy, analyzing data for areas of risk or concern and presenting solutions. Provide Service Team with a strategy, including time expectations, as it pertains to analysis and marketing efforts Provide direction to team on data gathering Experience with alternate medical funding (e.g., self-funding, minimum premium, captive) Creating RFP for marketing Provide a higher level marketing analysis for renewal meeting, including financial analysis Calculating loss ratios and premium increases Review client demographics/offerings for a “best fit” of Hylant analytic tools and run through analysis of appropriate tools Retrieving and Updating Client experience reports, including basic identification of trends Leading rate negotiations with carriers Identifying issues/gaps in coverage Reviewing benefit offerings for account rounding opportunities Building and maintaining Carrier/Administrator contact relationships, including coordinating marketing meetings as necessary Documentation of all activities in Epic Attending client meetings as required In This Role You Will Need: Demonstrate problem-solving skills; including research capabilities 3-5 years' experience working in a similar Employee Benefits function, preferred but not required Excellent communication skills; including listening, speaking and writing Represent Hylant core values (Family, Hard Work, Honesty, Respect, Empathy) and follow protocols Ability to organize, plan and prioritize with effective results Proficient in Word, Excel, PowerPoint and Outlook Team player Open to constructive criticism and ideas Detail-oriented and accurate on finished products Why Hylant? A multi-year recipient of Best Places to Work in Insurance, Hylant is a full-service insurance brokerage with over 20 offices in eight states. And since the founding of our family-owned business over 90 years ago, we made a promise to strengthen and protect the businesses, employees and communities of our client family by embracing them as our own. We’re more than an insurance brokerage firm and you’re more than a client, employee or neighbor. You’re family. And that’s just the way we treat you. Hylant is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, marital status, sex, age, color, religion, national origin, Veteran status, disability or any other characteristic protected by law. If you have a disability or special need that requires accommodation, please let us know. Hylant participates in E-Verify. Why Hylant? A Career That’s Anything But Typical At Hylant, we don’t just offer jobs—we offer careers that grow with you. For over 90 years, our family-owned business has stood for more than insurance. We stand for people. When you join Hylant, you become part of a family that champions support, respect, flexibility, and a healthy work-life balance. It’s no surprise we’ve been named a “Best Place to Work in Insurance” for 17 consecutive years. In 2024 alone, Hylant and our incredible team earned 24 awards, celebrating our commitment to workplace culture, community involvement, and individual achievement. We’re proud to be anything but typical in our industry. Here’s what makes Hylant different: Opportunity on your terms: Whether you're just starting out or looking to lead, we offer clear career paths, tailored development programs, and the freedom to grow in the direction that fits you best. Relationships that build people up: Our culture is rooted in empathy and collaboration. You’ll be surrounded by mentors, teammates, and leaders who care about your success. A chance to make a real impact: From serving clients with integrity to giving back to our communities, your work at Hylant will matter—locally and globally. We invest in our people through programs like the Hylant Career Academy, Leadership Catalyst, and Hylant MBA, and we celebrate the wins—big and small—along the way. If you’re looking for a place where you can grow, belong, and make a difference, we invite you to explore what makes Hylant a destination for top talent—and a place where you gain so much more. Don't see an opening? Submit your resume today.