About the Role We are dedicated to supporting and growing our franchise network by providing exemplary business consulting services. As part of this role, you will ensure that franchisees maximize their sales and profit by implementing the franchise concept in line with the franchise agreement, corporate identity guidelines, and operational system manuals. Your work will ensure consistency, compliance, and operational excellence across all franchise locations. Joining our team means becoming part of a global organization where your expertise in franchise operations and business consulting can make a real impact on franchisee performance and business growth. Why This Role Matters As a Business Consultant Contracted Retail Serbia, you will ensure that franchise partners successfully implement company strategies, standards, and initiatives across their operations. By supporting franchisees in executing annual marketing plans, e-commerce policies, fleet programs, product category management strategies, and new business procedures, this role helps maintain consistency, strengthen brand standards, and enhance the customer experience throughout the network. What You’ll Do Provide day-to-day business consulting to franchisees to maximize sales, profitability, and adherence to franchise agreements, corporate identity, and operational manuals. Conduct regular meetings with franchisees to review performance, implement programs, and address operational gaps, which will require frequent travel across Serbia. Gather and analyze industry trends, competition, and market-relevant information to inform business decisions. Set, manage, and report on AOP (Annual Operating Plan), including sales and cost plans, and track franchisee KPIs to implement improvement actions. Design investment plans and conduct regular business reviews with franchise owners to drive growth. Execute annual sell-out plans and coordinate with local sales forces to align with sell-in estimations and optimize market share. Execute the annual development plan by identifying new franchise opportunities, presenting the franchise concept, and facilitating new agreement signings. What We’re Looking For Bachelor's degree. Advanced level of English. Proven experience in franchise operations, business consulting, or retail management. Strong analytical skills and the ability to track and interpret KPIs. Ability to coordinate cross-functionally with internal teams and external partners. Excellent communication and stakeholder management skills. Experience in marketing plan execution, product category management, or operational policies is a plus. Results-driven, proactive, and able to take ownership of franchisee performance and operational outcomes. We welcome applicants from a wide range of backgrounds and experiences. Even if you don’t meet every listed qualification, we encourage you to apply. #LI-AA1. #LI-remote Goodyear is one of the world's largest tire companies. It employs about 63,000 people and manufactures its products in 49 facilities in 19 countries around the world. Its two Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to www.goodyear.com/corporate Goodyear is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law. At Goodyear, we make life's connections easier every day. People around the world count on us to get them where they need to go, now and into the future. But our relentless pursuit of forward motion doesn't just keep the world moving. It shapes a workplace that celebrates our different talents, experiences, and culture. It inspires us to continue developing our skills and encourages our career moves all while keeping us focused on building a better future for our associates, our business, and the planet. Come discover the opportunities ahead with Team Goodyear. Working at Goodyear A true member of the Goodyear hiring team will always interview candidates in-person or over the phone before extending any job offers. Candidates are never asked to download software, provide financial information or send payment as part of the employment process. Goodyear is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. If you need reasonable accommodation to complete the online application, or any other part of the employment process, please call the Goodyear Candidate Care Line at 330.796.4500. When contacting us, please provide your name, telephone number, and email address, along with a description of your request for accommodation. Click here for more information about Equal Opportunity laws and here for related information. Reasonable workplace accommodations are considered on a case-by-case basis. Please note that only those inquiries concerning a request for a reasonable workplace accommodation will be responded to. Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Click here for more information about Equal Opportunity laws. See Goodyear’s EEO Policy Statement here. Notice: Federal law requires Goodyear to verify the identity and employment eligibility of all persons hired to work in the United States. Goodyear will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. See posters below for details. E-Verify Participation Poster (English and Spanish) If you have the right to work, don't let anyone take it away. 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