Who We Are At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive. The Role Role Overview The Technical Solutioning Certifier is responsible for: coaching and shaping technical solutions for revenue growth, enabled by consult attach, hyperscaler related services, and innovation. Ensure competitive solutions, working east-west across functions to drive win rate. Facilitate deal teams to solve solutioning problems through personal expertise and by leveraging a network of SMEs. Ensure integrity in solution, cost case, contractual protection and delivery readiness. Cocreate with Delivery on effective risk management. Harvest assets and lessons learned to inform more effective future solutioning. The certifier ensures that technical assurance, solution quality, and governance standards are consistently applied across all markets, and deal archetypes. The role sits at the centre of the Global Solutioning operating model — bridging solution teams, practices, market units, delivery, pricing, and consult — to ensure every certified solution is technically robust, competitive, and aligned to Kyndryl’s strategic and financial guardrails. This position requires a hands‑on individuals who blends deep technical solutioning expertise with operational rigor, program design, stakeholder engagement, and the ability to drive cross‑organizational alignment. Key
Responsibilities
1. Lead Certification Operations & Governance - Chair certification reviews (SSA & TSA) for complex or high‑risk deals. - Validate deal team artifacts and ensure alignment with global templates and standards. - Ensure clear direction to solutioning teams and deviations escalated to appropriate management for support so that deal certification is completed in a timely manner, 2. Strengthen Technical Solution Quality - Guide deal teams on architecture, risks, staffing, and solution viability. - Calibrate risk positions and reinforce adherence to standards. - Embed lessons learned into certification guidance and templates. - Ensure contracts adequately protect our solutions. 3. Competitive solutioning: - operate across functions to ensure the right elements for success are present post qualification (SSA) e.g. deal strategy and a price to win strategy informed by value and deal mix. - ensures all solutions adopt the most competitive metrics e.g. use of Indian resources, labour productivity enabled by agentic AI, governance and T&T right sized, and solutions which are aligned to customer RFP not what we think he customer might want. 4. Drive Cross‑Functional Collaboration - Collaborate with Solutioning, Practices, Delivery, Pricing, and Consult teams. - Ensure certification supports strategic goals. 6. Compass‑Aligned Outcomes & Measurement - Customer Impact: Ensure certified solutions meet customer outcomes., Measured by Win rate - Execution Excellence: Improve cycle time and review predictability. Measured by: Did-vs-bid - Collaboration & One‑Kyndryl: Align standards across teams. Who You Are Required
Qualifications
- 10+ years in technical solutioning, architecture, or delivery/consult leadership roles. - Deep understanding of multi‑tower solutions and delivery models. -
Experience
facilitating senior‑level reviews. - Strong program governance and organizational skills.
Preferred Qualifications
-
Experience
supporting global or multi‑market solution teams. Being You The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way. What You Can Expect Your career with us isn’t just a job—it’s an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best. From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth. We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success. We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address. We’re glad you’re here. Take a look around at the many exciting career opportunities we have available and apply today! Can’t find a suitable job opening? Drop off your CV/Resume Drop off your CV/Resume and a Recruiter will reach out with related career information that match your experience and expertise. Sign up for Job Alerts Create your account and then sign up for job alerts. When new jobs become available that meet your criteria, you’ll be alerted right away! At Kyndryl, we achieve progress the world depends on, with purpose. Beginning with the purpose that matters to you. Because here, you will be part of a culture designed with purpose. One that is restless, empathetic and devoted. Where we are committed to sustainable progress for our customers and supporting the communities where we work and live. All of you is what we want. And what we need. Join us, and together, we can advance the vital systems that power human progress.