C.H. Robinson is seeking an Associate Global Forwarding Agent to join our Global Forwarding division. In this role, you will be responsible for learning operational concepts and terminology, gaining an understanding our company’s goals and values, and building skill for our industry and organization. You will gain experience by executing small and medium size customer accounts. At C.H. Robinson, we believe that in-person collaboration is key to driving innovation and achieving success. In this role, you will work on-site with your peers five days a week, fostering creativity and producing impactful results through face-to-face interactions.
Experience
the full benefits of teamwork and immediate collaboration in a vibrant and engaging workplace.
Responsibilities
The duties and responsibilities of this position consist of, but are not limited to, the following: Maintain Operational Excellence: Understand the processes, documentation, and terminology involved in international shipping from time of purchase order issuance through the delivery of the cargo Apply basic industry knowledge to respond to customer requests Learn and Execute/Coordinate tasks on the shipments to meet all customer SOP requirements. Ensure a high-level of data integrity within the shipments: acknowledgement of shipment details, INCOterms, routing, dates, documents, etc. Learn and understand pricing. Complete low to medium complexity customer quotes Facilitate Relationships: Communicate clearly, timely, and effectively with Customers, CHR offices, Agents, and Outside Vendors Promote a positive working relationship for all team members Understand and learn to leverage CHR’s network of departments, support teams and leadership. Other Activities: Ensure customer SOPs are maintained and adhered to Other duties or responsibilities as assigned according to the team and/or country specific requirements Required
Qualifications
Required: Bachelor’s degree from an accredited college or university TOEIC score of 800 or higher
Preferred Qualifications
Preferred: Bachelor’s degree from an accredited college or university Strong communication, prioritization, and multi-tasking skills Proven critical-thinking and problem-solving skills to adapt to ever-changing tasks and customer needs High level of attention to detail Values a diverse and inclusive work environment Equal Opportunity C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected. Your Health, Wealth and Self Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide company benefits plan that matter to you most, Paid time off (PTO), Social insurance, Meal Allowance, Mobile allowance, Birthday Allowance, Holiday gift and among others, the opportunity to prosper in a Fortune 500 company. Why Do You Belong at C.H. Robinson? C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world’s largest logistics platforms and rank in the FORTUNE 200. We’ve been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses. As a responsible global citizen, we contribute millions of dollars to support causes that matter to us and our people. FORTUNE has named C.H. Robinson one of the World’s Most Admired Companies 2024, showcasing our position as a leader in our industry. Our commitment to excellence is further affirmed by being named a Great Place to Work 2023-24 by the Great Place to Work Institute, one of Forbes’ Best Employers for Diversity and one of America’s Greatest Workplaces in 2023 by Newsweek. Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world. For more information, visit us at www.chrobinson.com.