JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Shaping the future of real estate for a better world At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working. We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way. JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat. What this opportunity involves: The Operations Manager will assist with the management of the day-to-day client activities for the asset and be the on-site key point of contact for key stakeholders and client. The role will assist in the management of operational site budgets, lead programmed and reactive maintenance regimes, contractor management, management of minor works and management of risk and compliance programs at the direction of the Centre Manager. An overview of the role: Risk and Compliance Management Ensure a property risk management program including audits is implemented and maintained across all centres Ensure escalation procedures and incident reporting procedures are implemented, tested and reviewed in line with legislation Ensure compliance to all OH&S, Environment and Risk Management Policies and Procedures. Ensure compliance to Building Code of Australia, Australian Standards, Disability Discrimination Act, and all other regulations relevant Health and Safety Management Ensure the provision of a safe working environment and ensure compliance with statutory regulations on fire, health and safety standards Contractor Management Ensure vendors are well-managed within existing safe working methods and house rules to deliver services on time and within budget Procurement Ensure that vendor procurement processes comply with agreed client procurement guidelines as well as JLL best practice Contracts Management Plan and manage all contracts to ensure that they are professionally delivered in line with agreed contractual metrics and within the agreed budget Finance Management Actively work to ensure that the centre’s operations budgets are meeting or exceeding targets Retailer Management Proactively engage stakeholders to ensure that on site client’s expectations are met Build and develop effective client / stakeholder relationships across multiple levels of the organisation On-site key point of contact for Facilities in the client’s premises Monthly Reporting Incident reports for prior month and recommendation for remediation if needed Capex tracking Budget status Contract expiry profile Status of risk and compliance regimes Status of planned and preventative maintenance programs Sounds like you? This is what we are looking for: Bachelor’s degree in facilities management, building, business or other related field and 3-5 years’ experience in facilities, property management, hospitality or related field
Experience
working in retail related asset or retailer environment Knowledge of local occupational health and safety requirements Knowledge of contractor management An understanding of basic technical aspects of property (Computer Room Air conditioning, Chiller system, Fire Protection system, Mechanical & Electrical system, BMS system) Proven capacity to understand and interpret commercial contracts
Experience
managing operational budgets
Benefits
Great employee discounts off fitness, wellbeing & other renowned brands 18 weeks paid maternity leave Private Health Insurance Discounts Active Social Club Employee assistant program Novated Lease for EV cars Paid time off for volunteer work Career Opportunities with Australia's #1 Commercial Real Estate firm Premium offices What you can expect from us: You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you. As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce. Interested candidates, please apply following the link below quoting job reference number REQ520302 Location: On-site –Queensland, NSW If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Activate your Personal Job Alerts now and receive opportunities as soon as they are advertised. If you're a current JLL employee, please apply using the Internal Career Site At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.