We're hiring a TikTok Shop Affiliate Manager to join Sophie Society's TikTok Shop team. This is a junior-level role focused on building genuine relationships with affiliates and growing the creator communities for the brands we manage on TikTok Shop. Most of these brands are US-based, so all creator-facing communication happens in English. The day-to-day is hands-on relationship work: finding creators, reaching out, onboarding them, keeping them active, and helping each brand's community grow.
What you'll do:
Affiliate & Creator Relationships
- Build and nurture relationships with TikTok Shop affiliates and creators across multiple US-based brands
- Source and reach out to new creators with personalized messages (not generic or AI-generated)
- Onboard new affiliates: walk them through the brand, the product, commissions, and how to get started
- Re-engage dormant or inactive affiliates to bring them back into the program
- Negotiate basic commission terms and coordinate sample/seeding shipments and follow-ups
- Track creator activity: videos posted, GMV generated, views, and engagement
Community Growth
- Grow and manage each brand's creator community (Discord and group chats)
- Keep creators engaged through regular communication, challenges, contests, and shoutouts
- Run monthly creator challenges and incentive campaigns, including bonus tracking
- Distribute creator briefs and keep creators aligned on content direction and promos
Coordination & Reporting
- Coordinate flash sales and time-sensitive promos with affiliates (notify, brief, activate)
- Keep the creator CRM / tracker up to date
- Provide weekly updates on creator activity, sample status, and GMV
- Work closely with the wider TikTok Shop and Amazon teams to stay aligned with each brand's goals
Requirements:
- Fluent, professional English (written and spoken)
- Strong communication and relationship-building skills
- Comfortable on TikTok and across social platforms
- Organized and able to juggle multiple brands and workflows at once
- Self-starter who can work independently in a remote setup
- Reliable internet and some daily overlap with US business hours
Nice to have:
- 1+ year of experience as a community manager. Not a hard requirement, but a real differentiator
- Experience with TikTok Shop, affiliate programs, or creator/influencer marketing
- Experience managing Discord or other creator communities
- E-commerce / DTC / Amazon brand background
- Spanish & English speaker (most of our team is LATAM-based)
- Familiarity with tools like Notion, Slack, Cruva, and Kalodata
Salary: $500-600 USD per month