JOB OVERVIEW: This position is responsible for analyzing business performance to support/develop or test the strategic initiatives of customer management, product/business development, productivity optimization, and sales. They must possess excellent interpersonal skills and work well under tight time constraints. KEY RESPONSIBILITIES: 20% Information Acquisition – compiles information necessary to review and report on performance of the division or customers using the Data Warehouse, Operating Systems, External Resources and/or other Resources as required 30% Analysis, Reporting & Recommendations – uses database programs spreadsheets, and other statistical and presentation software to analyze acquired information evaluating the performance of customers, developing pricing strategies, establishing performance patterns, determining rebate eligibility and examining base business performance (Sales, GP$, ROI, etc.) – some of these analysis may be periodic in nature (e.g., weekly, monthly, quarterly) and others may be ad hoc – develops reports and presentations to communicate results and recommends business tactics and strategies based on findings. 30% Operational Implementation & Troubleshooting – Creates, maintains, and updates Sales Plans/Contracts, and Customer Profiles as necessary – troubleshooting issues, bringing discrepancies to upper management’s attention and preparing documentation related to specific issues. 15% Departmental Documentation – prepares and maintains updated documentation on department procedures. 5% Special Projects - Participates in special projects and performs other duties as required. SKILLS: Exceptional understanding of the job and ability to apply knowledge and skills to complete a wide range of complex tasks. Complete tasks in creative and effective ways. Complete assignments and facilitate the work activities of others; may coordinate work beyond own area. Apply acquired knowledge of procedures and external regulations. May provide back-up process support for the Supervisor. COMPLEXITY: Consistently work on complex and unique assignments requiring independent action and a high degree of initiative to resolve issues. Make recommendations for new procedures. Analyze more complex technical or non-technical problems and suggest solutions where precedent may not exist. SUPERVISION: Work under minimal supervision and may act independently to determine methods and procedures on new assignments. Often act as a facilitator and team leader and may provide informal feedback. Provide training as needed. WORK EXPERIENCE: Typically 1-3 or more years of related experience. PREFERRED EDUCATION: Bachelor’s degree strongly preferred. GENERAL SKILLS & COMPETENCIES: Excellent time management skills and the ability to prioritize work Ability to set clear team goals, delegate tasks and set deadlines Very good attention to detail and accuracy Customer service oriented and ability to work with and resolve complex issues Ability to plan and arrange activities Excellent interpersonal communication skills Excellent written and verbal communication skills Ability to maintain confidential and highly sensitive information Ability to work in a team environment Ability to multi-task Ability to manage conflict Capacity to work effectively under pressure Good analysis and problem-solving skills Oversee multiple and/or complex projects Identify and recommend continuous improvement opportunities Establish productive working relationships at multiple levels within the organization PERFORMANCE REQUIREMENTS: Typically, to advance to a new job level, TSMs must demonstrate professional behavior and should consistently be at the high-end of meets expectations or consistently exceed expectations. TRAVEL / PHYSICAL DEMANDS: Travel typically less than 10%. Office environment. No special physical demands required. The posted range for this position is $56,351 to $77,483 which is the expected starting base salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including prior experience, current skills, location/labor market, internal equity, etc. Other benefits available include: Medical, Dental and Vision Coverage, 401K Plan with Company Match, PTO [or sick leave if applicable], Paid Parental Leave, Income Protection, Work Life Assistance Program, Flexible Spending Accounts, Educational Benefits, Worldwide Scholarship Program and Volunteer Opportunities. Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status. For more information about career opportunities at Henry Schein, please visit our website at: www.henryschein.com/careers Fraud Alert Henry Schein has recently been made aware of multiple scams where unauthorized individuals are using Henry Schein's name and logo to solicit potential job seekers for employment. Please be advised that Henry Schein's official U.S. website is www.henryschein.com. Any other format is not genuine. Any jobs posted by Henry Schein or its recruiters on the internet may be accessed through Henry Schein's on-line "career opportunities" portal through this official website. Applicants who wish to seek employment with Henry Schein are advised to verify the job posting through this portal. No money transfers, payments of any kind, or credit card numbers, will EVER be requested from applicants by Henry Schein or any recruiters on its behalf, at any point in the recruitment process. Over 90 years ago Henry Schein borrowed $500 to start a corner pharmacy in Queens, New York, nearly 30 miles from Melville, New York, where our corporate headquarters resides today. In the depths of the Great Depression, Henry and his wife Esther made a bold bet on their future all while living their values of helping health happen and caring for their team and the community they served. Their belief paid off far beyond what Henry and Esther might have dared to imagine in 1932. Henry Schein is now a Fortune 500 Company powered by a network of people and technology to be the world’s leading provider of health care products, services and solutions to office-based dental and medical practitioners. Since our founding we have stayed true to Henry and Esther’s values which has allowed us to evolve, expand, and grow our Company. Now serving more than 1 million customers in 33 countries and territories, the Company's network of trusted advisors provides more than 1 million customers globally with more than 300 valued solutions that help improve operational success and clinical outcomes. We invite you to join approximately 25,000 Team Schein Members, who are critical to our success and are at the core of our Team Schein Values as our founders would have wanted. We live those values by ensuring that our culture focuses on the wellness of our team, which we accomplish by providing a safe space for individuals to develop and contribute authentically, with opportunities to give back to society and the communities where we live and work. No matter the role you are seeking, we encourage you to come be a part of a team that makes the world a healthier place. Henry Schein embraces diversity and is committed to providing equal opportunity to employees and applicants. If you are unable or limited in your ability to complete the application process, including the use or access of www.henryschein.com/careers, as a result of a physical or mental impairment, you can request reasonable accommodations. Please e-mail the appropriate email address below with the type of accommodation you are requesting. Please include your first and last name, phone number, position for which you are interested in applying and geographic location in your request. US Candidates: jobsupport@henryschein.com UK and Ireland Candidates: UKHSHRRecruitment@henryschein.co.uk Australia and New Zealand Candidates: APACCareers@henryscheinone.com Malaysia Candidates: CNHR@henryschein.com Italy Candidates: risorse.umane@henryschein.it It is important to us to offer different types of work arrangements. Please see the types we offer below: Work From Home: Work is performed directly from the TSM's home office. Hybrid: Time is scheduled between working from a TSM home office and at a company facility, as required. Onsite: Work is performed exclusively at a company facility. Field: Position requires traveling to different locations within a specific geographic territory, as assigned.