Posted 1 week ago

Account and Relationship Management Executive (m/f/d) - remote

Ovid Technologies GmbH Germany, DEU - Berlin
Remote Full Time

Job description

Build a better tomorrow, today! For 180 years, Wolters Kluwer has been innovating the way professionals and businesses work. employees are at the cornerstone of bringing our vision to life. We are a technology-led global software and services company. Our success has been built upon smart thinking and listening to each other. Our pursuit of excellence coupled with the pride we take in our work, enables our customers to solve their most critical problems. At Wolters Kluwer we encourage you to be your unique self, bring your ideas to life, learn, develop, and thrive. We offer you a world of endless opportunities. Join us and build a brighter future! We have an exciting permanent Sales role within our Health Research Division (HR) in Health. We are looking for an Account and Relationship Management Executive (m/f/d) based in Germany. This role reports to the Associate Director of Sales Germany, Austria and Switzerland. The Account and Relationship Management Executive (m/f/d) is responsible for building and maintaining effective long-term relationships and a high level of satisfaction with decision makers and influencers at an assigned group of customer accounts in Germany, Austria and Switzerland. Responsible for developing and implementing a comprehensive sales plan that includes new and existing sales strategies for large key accounts. This position will collaborate closely with colleagues from the Ovid Sales Team to maintain and grow existing accounts, while also working independently to create new opportunity throughout the territory. Health Research provides lifelong learning, research and practice information solutions for healthcare practitioners, researchers and students. We provide high-quality content and workflow solutions in the medical, nursing and allied health segments to institutions and individuals globally. Responsibilities Manages the following types of accounts in the assigned region: Clinical and Corporate Institutions Develops sales strategies for prospects and assigned accounts and successfully manages deals through the sales cycle Develops and maintains a sales pipeline of opportunities to achieve sales objectives via prospecting and account management Plans, organizes, and implements sales activities in order to achieve defined revenue goals Builds and nurtures strong customer relationships and develops new business within the assigned region Makes presentations to new prospects and existing customers in the identified markets Conducts approximately 180 face-to-face on-site sales calls per year Plans and implements promotional work and tracks sales activities on accounts within the region Quotes prices, prepares proposals and provides information regarding terms and conditions Participates in regional and national trade shows, conferences and sales meetings Compiles data on marketing trends, competitive products and pricing and reports to management Enters sales activity, new prospects and all account information into SalesForce.com (CRM system) Prepares and submits weekly financial reports for the region Required skills Track record/multiple years field selling experience Experience with complex Sales/Solution Selling Applied consultative sales approach combined with presentation skills Knowledge of Publishing/Information industry and / or clinical and Corporate market experience Knowledge of Ovid products and services welcomed Knowledge of Windows, Internet/WWW, CRM Applications, SalesForce Fluent spoken/written English and German Excellent communication (reading, writing, speaking and listening) skills Strong interpersonal skills and the ability to collaborate seamlessly across departments within Health Research Interacts with marketing, sales support, technical support, customer success, product strategy and the Associate Director of Sales Intrinsically self-motivated, quick learner, disciplined time management and result-driven Highly organized and capable of working in a structured manner, effectively managing tasks and priorities to ensure efficient workflow Growth mindset What we offer hybrid (Berlin) or remote in Germany and flexible working hours 30 days of vacation work from anywhere (20 days within 12 months) Company events Volunteer Day: one day off a year for your volunteer work Company pension plan Many health offers E-learning via LinkedIn and other training and development opportunities Why join Health Research (HR) division? The HR business provides health solutions that help clinical professionals learn, practice, conduct research and advance their careers using market-leading tools and evidence-based information Professionals, researchers, students, and information managers in the scientific and healthcare communities rely on HR for the information they need to explore a new theory, fuel a new discovery, inform ongoing research, and improve patient care. We provide customized clinical, research, and educational solutions that help each individual and each organization transform information into knowledge. Apply If you are a motivated individual with a passion for driving business growth, we would love to hear from you. Simply by clicking on the apply button! Contact Anna Faucett Senior Recruiter www.linkedin.com/in/afaucett Telefon: +49 2233 3760-7985 Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. If making a difference matters to you, then you matter to us. Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world. You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong. Wolters Kluwer reported 2025 annual revenues of €6.1 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs more than 21,000 people worldwide. Our customers work in industries that impact the lives of millions of people every single day. Our mission is to empower our professional customers with the AI-powered solutions they need to make critical decisions, achieve successful outcomes, and increase productivity. We deliver trusted, AI-powered expert solutions that combine deep domain knowledge, proprietary content, and advanced technology to provide expert-validated insights, automate workflows, and drive better outcomes. Today, nearly 70% of our digital revenues come from AI-powered solutions, reflecting our strategic focus on embedding AI into professional workflows and delivering measurable productivity gains. We are committed to helping professionals navigate complexity, improve the way they work, and solve critical challenges through cloud-based, AI-powered platforms that integrate seamlessly into their workflows and ecosystems. Our solutions are designed to deliver impact when it matters most, especially in high-stakes environments where accuracy and trust are essential. With a nearly 190-year legacy, Wolters Kluwer continues to evolve its portfolio of digital solutions and services to meet the changing needs of professionals worldwide, enabling them to work faster, make smarter decisions, and deliver better outcomes. For more information about our solutions and organization, visit www.wolterskluwer.com, or follow us on LinkedIn, Instagram and Facebook. Wolters Kluwer has a dedicated team of experienced talent acquisition professionals who are ready to hear what makes you tick and share how Wolters Kluwer can help you achieve your goals and ambitions. Here Rasi Fawaz shares some tips on what recruiters are looking for on a resume. As a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking. We know that bringing our best to our customers, communities, and other key stakeholders requires a highly engaged and talented workforce – one that represents the diversity of those we serve and the communities where we live and work. We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion. This principle is ingrained in our company values and articulated in our Code of Business Ethics. At Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well-being are important to us. Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous. Our global Together we thrive well-being program reflects our commitment to supporting colleagues across physical, mental, social, and financial well-being. That commitment has been recognized externally through Ragan’s Top Places to Work for Employee Wellbeing: Large Organization in 2024. More recently, Wolters Kluwer was recognized by Forbes as one of America’s Best Large Employers 2026 and America’s Best Employers for Engineers 2026. In 2025, Wolters Kluwer was also recognized by Forbes as one of America’s Best Employers for Women. To ensure we continue to drive innovation that enables us to develop products and services to best serve our customers, we cultivate a workplace culture rooted in mutual respect, bringing forward insights from a wide range of backgrounds, perspectives, and experiences. We are also committed to complying with laws requiring equal opportunity in hiring, promotion, and other employment decisions. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, transgender status, and sexual orientation), national origin, disability, age, genetic information, veteran status, or any other characteristic protected by applicable law, and we do not tolerate discrimination on any of these bases. GDPR Wolters Kluwer (“we” or “us”) wants to inform you about the ways we process your personal information. In this Privacy & Cookie Notice we explain what personal information we collect, use and disclose. You'll find details related to GDPR and other data privacy policies on our Careers Privacy and Cookies page.

Skills and functions

  • Customer Support
  • Human Resources
  • Marketing