About the Role Carrier is seeking a Parts Sales Specialist to support our growing aftermarket business by providing excellent customer service, parts sales support, and inventory coordination. This role will work closely with domestic and overseas dealers, suppliers, and internal teams to ensure timely delivery of spare parts and exceptional customer satisfaction. Key
Responsibilities
Provide professional customer service and sales support for spare parts to domestic and overseas dealers Respond to customer inquiries and provide accurate parts information, quotations, and order status updates Manage and maintain spare parts inventory, including stock monitoring, inventory control, and cycle counts Analyze inventory movement and identify slow-moving or obsolete items Provide technical support and product guidance related to air conditioner spare parts Coordinate with suppliers on purchase orders, delivery schedules, and shipment status Follow up on parts availability and ensure timely delivery to customers Prepare reports and maintain accurate records of sales transactions, inventory, and customer requests Collaborate with internal teams to ensure smooth order fulfillment and customer satisfaction
Qualifications
Bachelor's Degree in Business Administration, Engineering, Logistics, Supply Chain, or related field 2–5 years of experience in customer service, sales support, parts administration, inventory management, or related functions
Experience
in HVAC, air conditioning, spare parts, or technical products is preferred Strong communication and customer service skills Good coordination and problem-solving abilities Proficient in Microsoft Office applications (Excel, Word, PowerPoint) Knowledge of inventory management systems or ERP/SAP is an advantage Good command of English communication Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Job Applicant's Privacy Notice: Click on this link to read the Job Applicant's Privacy Notice At Carrier we make modern life possible by delivering groundbreaking systems and services that help homes, buildings and shipping become safer, smarter and more sustainable. We exceed the expectations of our customers by anticipating industry trends, working tirelessly to master and revolutionize them. Our team of approximately 56,000 dedicated individuals continues to mold industry standards by pursuing the latest research and developments to improve the lives of our customers. We’re constantly growing, seeking out talented, likeminded people who are committed to our primary duty: to be the world’s first choice in security, shipping and HVAC technology.