Posted 1 day ago

Analyste d'affaires (BA) en TI (Stage)

Wolters Kluwer Canada Limited Canada, CAN - Sherbrooke
Remote Full Time

Job description

Stage de septembre à décembre 2026 Wolters Kluwer est un fournisseur mondial de solutions client innovatrices et intégrées qui soutiennent le flux de travail des comptables, des services de comptabilité et de fiscalité des sociétés et des auditeurs afin de favoriser leur croissance ainsi que l'augmentation de leur rendement et de leurs profits. Nos produits de recherche, qui incluent du contenu de qualité et des analyses d'experts, combinés à des logiciels performants, permettent à nos clients d'utiliser l'information efficacement. Plus de 20 000 bureaux comptables, dont les 30 plus grands cabinets au Canada, s'en remettent à nos logiciels CCH iFirm Tax, Taxprep et Cantax, et les utilisent pour produire des millions de déclarations de revenus annuellement. PRINCIPALES RESPONSABILITÉS : Effectuer l'analyse et la compréhension des besoins pour les demandes prioritaires. Au besoin, animer des rencontres productives d'échange d'idées (brainstrorming, JAD, etc.). Élaborer une ou plusieurs solutions novatrices répondant aux besoins identifiés précédemment en étroite collaboration avec la personne responsable de l'expérience utilisateur et celle responsable de l'architecture. Les solutions proposées devront intégrer les tendances du domaine d'affaire combiné aux dernières tendances technologiques. S'assurer que les analyses techniques soient effectuées par les architectes et qu'elles répondent aux attentes. Identifier les contraintes et impacts techniques des solutions identifiées autant du point de vue client que du point de vue Wolters Kluwer. Dans un contexte de développement Agile, rédiger et faire évoluer les spécifications en fonction de la solution retenue et approuvée par le propriétaire de produits (« Product Owner »). Procéder au découpage en récits utilisateur (« User Stories ») de la solution retenue et établir le schéma d'utilisation de haut niveau si applicable. Vérifier le plan de test afin de s'assurer qu'il couvre l'ensemble des spécifications. Soutenir constamment l'équipe de développement dans les étapes de programmation, dans la rédaction des cas de tests, des textes présentés à l'utilisateur et de toute documentation accompagnant les applications. Effectuer des tests de haut niveau sur l'application (tests d'utilisation) afin de s'assurer que les spécifications ont bien été respectées. Environnement de travail: Nous sommes : - ... largement axé sur le travail d'équipe - ... sur un horaire flexible de 35 h / semaine - ... facilement accessibles par autobus de ville - ... situés tout près de la piste cyclable et du Parc Jacques-Cartier - ... de gros buveurs de café... il est gratuit en plus! Exigences particulières: Capacité à décrire clairement les interactions entre l'utilisateur et le logiciel. Capacité d'animer des réunions productives d'analyse des besoins ou d'échange d'idées. Capacité à gérer plusieurs dossiers simultanément. Capacité à identifier les impacts clients résultants de différentes solutions envisagées ou des choix technologiques. Grande aisance à discuter et analyser les enjeux techniques avec les développeurs logiciels et les architectes. Excellent communicateur, à l'aise en anglais et en français, autant à l'oral qu'à l'écrit. Leadership, proactivité et capacité à continuellement stimuler les discussions et proposer des solutions. Grande autonomie et grande facilité d'adaptation aux outils, aux rôles et aux personnalités variées. Sens de l'organisation. Atouts : Connaissances des méthodes Agile. Expérience pratique en développement logiciel. Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. If making a difference matters to you, then you matter to us. Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world. You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong. Wolters Kluwer reported 2025 annual revenues of €6.1 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs more than 21,000 people worldwide. Our customers work in industries that impact the lives of millions of people every single day. Our mission is to empower our professional customers with the AI-powered solutions they need to make critical decisions, achieve successful outcomes, and increase productivity. We deliver trusted, AI-powered expert solutions that combine deep domain knowledge, proprietary content, and advanced technology to provide expert-validated insights, automate workflows, and drive better outcomes. Today, nearly 70% of our digital revenues come from AI-powered solutions, reflecting our strategic focus on embedding AI into professional workflows and delivering measurable productivity gains. We are committed to helping professionals navigate complexity, improve the way they work, and solve critical challenges through cloud-based, AI-powered platforms that integrate seamlessly into their workflows and ecosystems. Our solutions are designed to deliver impact when it matters most, especially in high-stakes environments where accuracy and trust are essential. With a nearly 190-year legacy, Wolters Kluwer continues to evolve its portfolio of digital solutions and services to meet the changing needs of professionals worldwide, enabling them to work faster, make smarter decisions, and deliver better outcomes. For more information about our solutions and organization, visit www.wolterskluwer.com, or follow us on LinkedIn, Instagram and Facebook. Wolters Kluwer has a dedicated team of experienced talent acquisition professionals who are ready to hear what makes you tick and share how Wolters Kluwer can help you achieve your goals and ambitions. Here Rasi Fawaz shares some tips on what recruiters are looking for on a resume. As a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking. We know that bringing our best to our customers, communities, and other key stakeholders requires a highly engaged and talented workforce – one that represents the diversity of those we serve and the communities where we live and work. We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion. This principle is ingrained in our company values and articulated in our Code of Business Ethics. At Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well-being are important to us. Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous. Our global Together we thrive well-being program reflects our commitment to supporting colleagues across physical, mental, social, and financial well-being. That commitment has been recognized externally through Ragan’s Top Places to Work for Employee Wellbeing: Large Organization in 2024. More recently, Wolters Kluwer was recognized by Forbes as one of America’s Best Large Employers 2026 and America’s Best Employers for Engineers 2026. In 2025, Wolters Kluwer was also recognized by Forbes as one of America’s Best Employers for Women. To ensure we continue to drive innovation that enables us to develop products and services to best serve our customers, we cultivate a workplace culture rooted in mutual respect, bringing forward insights from a wide range of backgrounds, perspectives, and experiences. We are also committed to complying with laws requiring equal opportunity in hiring, promotion, and other employment decisions. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, transgender status, and sexual orientation), national origin, disability, age, genetic information, veteran status, or any other characteristic protected by applicable law, and we do not tolerate discrimination on any of these bases. GDPR Wolters Kluwer (“we” or “us”) wants to inform you about the ways we process your personal information. In this Privacy & Cookie Notice we explain what personal information we collect, use and disclose. You'll find details related to GDPR and other data privacy policies on our Careers Privacy and Cookies page.

Skills and functions

  • Human Resources
  • Product Management