The Opportunity: The Office Administrator provides quality service and support to the general public, clients and staff. This position is responsible for ensuring the office runs smoothly while supporting the efforts of the leadership team. This includes internal and external event management, operational and administrative support, marketing liaison responsibilities and onboarding of new employees. In This Role You Will Execute On: Greet, welcome and direct visitors to the appropriate person and/or location. Answer, screen and forward all incoming calls. Receive, sort and distribute daily mail/deliveries Maintain office security by following safety procedures and controlling access via the reception desk. Provide administrative support to team. Assist with scheduling and coordination of internal and external meetings. Manages facility and equipment needs; working with the property management company to ensure our space is properly maintained and safe and working with outside vendors to ensure our equipment (office and kitchen) is in working order. Successful internal and external event planning and meeting coordination. Internal meeting coordination includes setting-up catering and equipment needs and clearing the room after the meeting. Provide administrative support to all employees; coordinates and lead projects, quickly addresses and solves problems and concerns. Corporate Liaison for local IT administrative needs Accounting Liaison - Manage accounting functions for the office; some examples: scan invoices and reconcile monthly visa statement. In This Role You Will Need: Adherence to Hylant Core Values – Family, Hard Work, Honesty, Respect and Empathy. High degree of discretion and confidentiality Attention to detail – does not let important details slip through the cracks or derail a project. Demonstrates ability to quickly and proficiently understand and incorporate new information. Builds positive internal and external relationships Exceptional communication skills – including listening, speaking, and writing Organization and planning – plans, organizes, schedules in an efficient, productive manner. Focuses on key priorities to meet required deadlines and timelines. Efficiency – able to produce significant output with minimal wasted effort. Flexibility / adaptability – adjusts quickly to changing priorities and conditions. Follow-through on commitments – lives up to verbal and written agreements Enthusiasm – exhibits passion and excitement over work. Has a can-do attitude. Exceptional software skills (Microsoft, and other programs) Why Hylant? A multi-year recipient of Best Places to Work in Insurance, Hylant is a full-service insurance brokerage with over 20 offices in eight states. And since the founding of our family-owned business over 90 years ago, we made a promise to strengthen and protect the businesses, employees and communities of our client family by embracing them as our own. We’re more than an insurance brokerage firm and you’re more than a client, employee or neighbor. You’re family. And that’s just the way we treat you. Hylant is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, marital status, sex, age, color, religion, national origin, Veteran status, disability or any other characteristic protected by law. If you have a disability or special need that requires accommodation, please let us know. Hylant participates in E-Verify. Why Hylant? A Career That’s Anything But Typical At Hylant, we don’t just offer jobs—we offer careers that grow with you. For over 90 years, our family-owned business has stood for more than insurance. We stand for people. When you join Hylant, you become part of a family that champions support, respect, flexibility, and a healthy work-life balance. It’s no surprise we’ve been named a “Best Place to Work in Insurance” for 17 consecutive years. In 2024 alone, Hylant and our incredible team earned 24 awards, celebrating our commitment to workplace culture, community involvement, and individual achievement. We’re proud to be anything but typical in our industry. Here’s what makes Hylant different: Opportunity on your terms: Whether you're just starting out or looking to lead, we offer clear career paths, tailored development programs, and the freedom to grow in the direction that fits you best. Relationships that build people up: Our culture is rooted in empathy and collaboration. You’ll be surrounded by mentors, teammates, and leaders who care about your success. A chance to make a real impact: From serving clients with integrity to giving back to our communities, your work at Hylant will matter—locally and globally. We invest in our people through programs like the Hylant Career Academy, Leadership Catalyst, and Hylant MBA, and we celebrate the wins—big and small—along the way. If you’re looking for a place where you can grow, belong, and make a difference, we invite you to explore what makes Hylant a destination for top talent—and a place where you gain so much more. Don't see an opening? Submit your resume today.