About Carrier Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier. About the role The Associate Director of Enterprise Business Systems is accountable for end‑to‑end delivery of enterprise SAP and CRM programs, ensuring successful execution across business, technology, and vendor teams. This role requires a strong business leader with executive presence, capable of driving complex, multi‑workstream programs while aligning technology delivery with strategic business outcomes. The Associate Director of Enterprise Business Systems acts as the single point of accountability for scope, schedule, budget, quality, and benefits realization, while providing strong governance, stakeholder leadership, and risk management across the SAP and CRM landscape. Role

Responsibilities

Overseas delivery of program management for CRM and SAP integrations. Interface within business and IT organizations. Overseas vendor management, resource management and operational management functions within the IT organization. Communicates directly with stakeholders, crossfunctional teams, vendors, and department leaders. Lead sprints through software development lifecycle using SCRUM and AGILE methodologies. Required

Qualifications

Bachelor’s degree. 7+ years of experience in enterprise IT or digital delivery roles. 5+ years leading ERP (SAP) and/or CRM (Salesforce) programs or major projects. 3+ years of project management experience. Travel will be required, up to 20% of the time. Must have unrestricted authorization to work in the USA. No visa sponsoring available.

Preferred Qualifications

Bachelor’s degree in Computer Science, Information Technology, Engineering, or related discipline. Functional & Technical Knowledge Strong working knowledge of SAP ecosystems and enterprise CRM platforms. Solid understanding of integrations, data migration, testing, and deployment practices. Ability to engage credibly with both technical teams and business stakeholders. Leadership & Communication

Experience

managing multi‑vendor and globally distributed teams. Strong business presence with the ability to influence without authority. Excellent communication, facilitation, and stakeholder management skills. Comfortable operating between hands‑on execution and strategic alignment. Project & Program Management Proven expertise in program governance, financial tracking, and delivery metrics, resource planning. PMP, SAFe, Scrum, or equivalent certifications preferred.

Pay Range

The annual salary for this position is between $143,000.00 - $286,000.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate. Other Compensation This position is entitled to short-term cash incentives, subject to plan requirements.

Benefits

Employees are eligible for benefits, including: Health Care

Benefits

Medical, Dental, Vision; Wellness incentives Retirement

Benefits

Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation Disability: Short-term and long-term disability Life Insurance and Accidental Death and Dismemberment Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account Tuition Assistance To learn more about our benefits offering, please click here Work with us | Carrier Corporate. The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements. Carrier EEO Statement and Accommodations Process Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at Carrier.Recruiting@carrier.com. We will make every effort to meet your needs in accordance with applicable laws. Application Deadline Applications will be accepted for at least 3 days from Job Posting Date: 17 July 2026 Job Applicant's Privacy Notice Please click on the link to review the Job Applicant Privacy Notice. Use of AI Technology-enabled tools may support parts of the recruitment process, with oversight by people. At Carrier we make modern life possible by delivering groundbreaking systems and services that help homes, buildings and shipping become safer, smarter and more sustainable. We exceed the expectations of our customers by anticipating industry trends, working tirelessly to master and revolutionize them. Our team of approximately 56,000 dedicated individuals continues to mold industry standards by pursuing the latest research and developments to improve the lives of our customers. We’re constantly growing, seeking out talented, likeminded people who are committed to our primary duty: to be the world’s first choice in security, shipping and HVAC technology.