workday
Posted 3 days ago
Sr Engagement Manager - AI Practice – EMEA
Job description
Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too. About the Team The AI Practice is Workday’s front line for bringing AI innovation to our customers. We specialize in deploying Workday’s AI capabilities at scale, turning new features and advancements into tangible outcomes in production environments. Our team operates in a highly dynamic, fast-paced environment where we iterate quickly, embrace new ideas, and stay at the forefront of Workday’s AI product roadmap. If you’re excited about working with cutting-edge AI technologies and partnering closely with customers to drive real results, you’ll feel at home here. About the Role The Engagement Manager will lead customer engagements, act as an AI technology expert, and be responsible for customers realizing value after go-live. In this role, you’ll operate with high ownership and influence—shaping how enterprise customers adopt Workday’s AI products and platform, informing the evolution of Workday’s product & services, and collaborating with a deeply talented peer group. What you’ll be doing: End-to-end responsibility for several customers, starting with product deployment and throughout the lifecycle of the partnership: You ensure that Workday’s enterprise customers get the most value out of the Workday’s AI products Ensure retention and identify upsell opportunities Manage timelines, risks, and cross-functional coordination to ensure smooth delivery and long-term adoption across large-scale deployments Act as the AI specialist: You are guiding and enabling your customers through a AI transformation. This includes activities such as: Working closely with your customers’ C-level Executives on their AI strategy & transformation Implementing change management best practices Educating end users on Workday AI Identifying, prioritizing and deploying AI use cases Understanding your customers’ business model and how to deliver value with a horizontal AI platform Understanding each team’s pain points and user problems, and how to solve them with Workday’s AI solutions Project lead one or more implementations concurrently Ensure the project is successfully delivered within the budget and time outlined in the SOW Participate in the sales cycle when requested to gather requirements, formulate delivery approach and develop a proposal/SOW Provide guidance and mentoring to Professional Services resources working on your implementations Ensure projects are properly planned and staffed Identify/resolve all issues that could impact project scope and/or timeframes Present at Executive Steering Committee meetings and lead QBRs About You Basic
Qualifications
Demonstrable experience of leading Medium and/or Large Enterprise implementations or transformation initiatives 3+ years of experience in either enterprise application implementation (Workday, Oracle, NetSuite, SAP, Cornerstone, or similar) or top-tier strategy consulting (MBB, Tier 2), venture capital, or a commercial/strategy/ops role in a startup or scale-up. Other
Qualifications
Proven record of solving open-ended, unstructured problems where there was no prior blueprint Demonstrated ability to move from strategy to execution, e.g. taking a new deployment methodology recommendation and putting it into practice for the first time A strong desire to build hands-on capability fast, including configuring applications to meet customer requirements Structured problem solving: Breaks ambiguous goals into solvable parts and drives execution Fast to learn: Rapidly absorbs new domains (sales, marketing, product) and applies insights effectively Vision selling: Persuasive communicator who can sell prospects and partners on the company’s mission and potential Collaboration: Works closely with product, marketing, and leadership to translate hypotheses into experiments Client facing: Can manage complex client situations, command rooms of large amount of people, and has executive presence Workday Pay Transparency Statement (For EU Locations Only) Listed below is the base salary range applicable to this position. Workday pay ranges (and the precise pay offered to the successful candidate) are based on a number of objective criteria such as relevant experience and skills, and educational qualifications, level of responsibility, demands of the role, work location and business need. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants awarded by Workday Inc. For more information regarding Workday’s comprehensive benefits, please click here. Additional Location Base
Pay Range
€82,600 EUR - €124,000 EUR Germany Additional Location Base
Pay Range
€82,600 EUR - €124,000 EUR Germany Our Approach to Flexible Work With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records. Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans. At Workday, we are committed to providing an accessible and inclusive hiring experience where all candidates can fully demonstrate their skills. If you require assistance or an accommodation at any point, please email accommodations@workday.com. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process! At Workday, we value our candidates’ privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday. Join Our Talent Community here! Stay connected with Workday: Get the latest news & content Be first to hear about new roles Never miss an opportunity Career Site
Benefits
Join Our Talent Community Workday Life Blog Inclusion and Belonging Application and Interview Tips Early Careers / Internships Contractor Job Site Engineering, but brighter. Sales, but brighter. CX & Consulting, but brighter. Visit our Career Site here. Read more below to learn more on our stance on being a proud equal opportunity workplace, pay transparency and accommodation support. Workday is proud to be an equal opportunity workplace. Individuals seeking employment at Workday are considered without regards to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. Further, pursuant to applicable local ordinances, Workday will consider for employment qualified applicants with arrest and conviction records. We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us. You may view the Workday's Pay Transparency Policy, and Know Your Rights Notice, by clicking on their corresponding links. Workday is committed to providing reasonable accommodations for qualified individuals with disabilities, disabled veterans, and others during our application process. If you need assistance or an accommodation due to a disability or for religious reasons, contact us at accommodations@workday.com.
Skills and functions
- Marketing