Posted 2 days ago

Clinical Implementation Specialist

Altera Healthcare IT (Singapore) PTE. LTD. Australia, Remote - Australia (SA)
Remote Full Time

Job description

Altera Digital Health Clinical Implementation Specialist Location: Singapore or Australia About Altera Digital Health At Altera Digital Health, we are on a mission to make healthcare work better for clinicians, patients, and the organisations that serve them. We partner with healthcare providers across the globe to deliver innovative digital solutions that support critical care delivery, including electronic patient records, clinical workflows, interoperability, and decision support systems. Our technology sits at the heart of some of the most important healthcare environments in the world. Our Professional Services team plays a key role in transforming technology into real-world outcomes. We work closely with customers throughout the implementation journey, ensuring not only successful system go-lives, but meaningful and lasting improvements in how care is delivered. About the Role We are seeking an experienced healthcare professional to lead the implementation of digital health solutions across hospitals and healthcare organisations throughout APAC. Acting as a trusted advisor to customers, you will apply deep clinical knowledge and implementation expertise to design workflows, guide adoption, and deliver successful outcomes in complex healthcare environments. This role is suited to senior clinicians or healthcare professionals with broad hospital experience who are passionate about improving healthcare through technology. Key

Responsibilities

Implementation Delivery Deliver end-to-end implementation activities in line with Altera’s implementation methodology Configure systems and support solution deployment across multiple clinical and operational domains Lead discovery workshops and facilitate clinical design decisions Provide go-live and activation support as required Clinical Workflow & Consulting Apply strong clinical or hospital-based experience to advise on workflow design and optimisation Translate customer requirements into practical system configurations and solutions Provide expert guidance on implementation challenges and risk mitigation Manage stakeholder expectations and influence decision making Stakeholder Engagement Act as a trusted advisor to clinical, operational, and technical stakeholders Lead and support client-facing sessions requiring strong communication and professional presence Collaborate with internal delivery teams to ensure alignment across project phases Delivery & Quality Execute assigned project tasks to agreed scope, timelines, and quality standards Identify risks, issues, and dependencies, escalating where appropriate Contribute to continuous improvement of implementation processes and methodologies Provide feedback to internal teams on product and delivery enhancements Key Skills &

Experience

Essential 7+ years' experience in acute hospital or healthcare environments. Clinical background in nursing, pharmacy, allied health or comparable healthcare disciplines. Demonstrated ability to influence clinical and operational stakeholders.

Experience

leading complex change, workflow redesign or service transformation initiatives. Strong problem-solving skills and the ability to operate effectively in ambiguous or fast-moving environments. Desirable

Experience

with Electronic Medical Records (EMR) systems Exposure to healthcare IT implementations or clinical systems Familiarity with Altera solutions or similar healthcare platforms Prior experience in workflow redesign or clinical transformation initiatives Location & Travel Hybrid working model, with encouragement to work from office where possible Occasional travel required (typically a few times per year, depending on client location) Some client proximity travel may be required depending on project assignment Why Join Us This is an opportunity to move beyond traditional clinical practice and apply your expertise in a broader, high-impact environment. You’ll help shape how healthcare technology is implemented across diverse systems, directly influencing how clinicians and patients experience care. If you are passionate about healthcare, enjoy solving complex problems, and want to contribute to meaningful transformation across the APAC region, we’d love to hear from you. At Harris, we believe great people build great software. We offer an environment where employees are empowered to make a real impact, grow their skills, and shape their careers. Our teams enjoy a supportive, award‑winning culture, a casual and collaborative workplace, and opportunities to learn from a diverse group of businesses and industries. We are financially strong and proudly part of Constellation Software Inc. (CSI), the largest software company in Canada, providing long‑term stability alongside entrepreneurial autonomy. In addition to a competitive compensation and benefits package, we offer meaningful perks, flexibility, and—most importantly—a culture that values people, curiosity, and having fun while doing great work. Follow us on LinkedIn to learn more about our culture, values, and career opportunities. Harris is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Applicants who require a reasonable accommodation due to a disability may contact us by email at HarrisTalentAcquisition@harriscomputer.com. Accommodation requests may be made at any time. This email address is dedicated solely to accommodation requests and cannot be used to inquire about application status. Know Your Rights Poster EO 13496: Notification of Employee Rights under Federal Labor Laws Our commitment to fair and equitable hiring. As part of our recruitment process, we use artificial intelligence (AI) tools during the initial screening phase to help identify candidates whose qualifications most closely align with the requirements of the role. This technology supports efficiency and consistency in the early stages, but it never replaces human judgement. All subsequent evaluations and final hiring decisions are made by our recruitment professionals. AI does not make final hiring decisions.