Role Mission The AI Architect is responsible for defining the long-term technical vision for how AI is designed, structured, and scaled across the organization. Beyond building individual solutions, you will establish reusable patterns, reference architectures, and design principles that enable teams to build AI systems consistently, reliably, and at speed Key

Responsibilities

& Skills Architectural Design & Pattern Thinking Design and deliver standard AI system blue prints such as agentic loops, RAG pipelines, human-in-the-loop systems, and multi-modal inputs which are packaged as internal platforms, SDKs, and pattern libraries that teams adopt and build on rather than reinvent from scratch. Design for longevity, making architectural choices that age well and accumulate minimal technical debt over time Map unstructured business problems to AI-native solutions not just fitting known tools to familiar patterns Run discovery workshops or design sprints to surface the right AI approach before committing to a solution Governance & Standards : Define AI governance standards: model versioning policies, prompt lifecycle management, evaluation cadence, and deprecation strategies. Establish AI design principles across the organization guardrails, quality bars, and architectural constraints that apply to all AI products Design long-lived evaluation frameworks golden datasets and regression benchmarks that track quality over months and years, not just at launch Architect feedback loops that make AI systems self-improving over time through RLHF (Reinforcement Learning from Human Feedback), preference data collection, or active learning Translate multi-year business strategy into a phased AI architecture roadmap Soft Skills &

Experience

Systems thinker sees how decisions made today shape the architecture two years from now Storyteller communicates complex architecture in a way that excites and aligns stakeholders, not just informs them 8–12+ years of overall engineering experience, with at least 3 years in AI/ML architecture Portfolio of AI systems that have run in production for 1+ years not just launched, but maintained and evolved

Experience

designing AI solutions that span multiple teams or business units Gen is proud to be an equal-opportunity employer, committed to diversity and inclusivity. We base employment decisions on merit, experience, and business needs, without considering race, color, national origin, age, religion, sex, pregnancy, genetic information, disability, medical condition, marital status, sexual orientation, gender identity or expression, military or veteran status, or other unlawful factors. Gen prohibits discrimination based on these protected characteristics and recruits talented candidates from diverse backgrounds. We consider individuals with arrest and conviction records and do not discriminate against employees for discussing their own pay or that of other employees or applicants. Learn more about pay transparency. To conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government. Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries. Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results. When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs. At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage. If this sounds like you, we’d love you to be part of Gen. Gen is an equal opportunity employer, and we’re committed to fair, inclusive practices at every stage of the candidate and employee journey. Employment decisions are based on merit, experience and business needs. Learn more at GenDigital.com. Click HERE to review our Global Applicant Privacy Policy. Click HERE to review Legal Notices and Information. Gen is committed to requests for reasonable accommodations to assist you in applying for positions at Gen including resume submissions. If you need to request an accommodation, please contact HR Service Exchange. *LifeLock identity theft protection is not available in all countries.