About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.

What We Offer

At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. The LXS Sr. Director is responsible for the conceptualization, development, and timely delivery of high-impact learning solutions to support business goals and initiatives. This resource will provide thought leadership in the application of learning experience design strategies, particularly in the areas of learning needs analysis, curriculum design, and courseware development for our clients. To be able to provide several clients with training solutions that best meets their needs. SPECIFIC RESPONSIBILITIES The LX Senior Director will: Provide overall direction to the following workstreams to deliver innovative, and tech-based learning solutions: Learning

Experience

Design - Design and implement learning programs that will boost new hires’ speed to proficiency, address performance gaps in production, and promote a culture of safety. Design skills assessments that enable readiness for all new hires. New Media and Courseware Development - Utilization of various graphics, video, and course authoring software to develop meaningful, relevant, and authentic learning experiences. Development of advanced instructional media which includes but not limited to: guided tool simulations, interactive lessons and assessments, motion graphics instructional videos, and game-based courses. Knowledge Management - Documentation and maintenance of processes and content in the Knowledge Management Tool. Evaluate learning interventions created using Kirkpatrick’s levels of evaluation, most importantly, impact to performance; present results and recommendations to senior leadership and key stakeholders Implement state of the art learning experiences through virtual, face-to-face, self-paced, instructor-led, or blended modes of delivery that drives results Hire, develop, evaluate, and retain key talent to ensure seamless execution of learning interventions Drive a culture of continuous self improvement and always striving for excellence through mentorship, and by setting and meeting goals Forecast resource needs and present recommendations to senior management Oversee department’s financial and administrative tasks, including employee onboarding to ensure accurate and on-time execution. Collaborate with key functions within the organization to achieve training, operational, and financial goals: Client stakeholders, including program and training managers Implementations, Project Management, Client Services, Consultancy and Product-Specifics Training (PST) for new campaign/LOB launches Operations Management, Quality and PST to address performance gaps in production Learning and Organizational Development (L&OD) for continuing education and skills enhancement Other support functions and vendors for organization-wide special projects (e.g., new tool/technology, process updates) TECHNICAL SKILLS Technology literate; can easily work with new software (e.g., course authoring software such as Articulate Storyline, media development tools, Google Workspace Suite,, and other TaskUs or client applications) Understanding and application of learner-centered teaching strategies Understanding and application of e-learning development/interaction levels Working knowledge in creating static and motion graphics using Adobe Creative Cloud programs (Photoshop, Illustrator, After Effects, Premiere, Edge Animate, and so on) Working knowledge in developing instructional media with at least one e-learning authoring tool (Adobe Captivate and Articulate Storyline preferred) Solid grasp of visual design principles

Experience

in LMS administration OTHER SKILLS Makes logical decisions through key facts, explores alternatives, and proposes quality solutions Communicates information and ideas clearly, and concisely, verbally and in writing Interacts with peers, management, and other departments in a professional manner Fosters a positive and productive work environment, with the ability to lead, build teams, and motivate staff Has strong organizational and interpersonal management skills Manages time effectively and efficiently LOCATION: US - Remote. Salary range: 160,000 / Year. Pay Transparency Statement: The base salary range represents the low and high end of the anticipated salary range for this position across our US locations. The "pay scale" provided is a good faith estimate of the range the employer reasonably expects to pay for the position at the time of hire. Actual salary will be determined based on various factors including, but not limited to, the candidate's qualifications, experience, skills, and specific geographic location.

Benefits

& Additional Compensation: * Variable Pay: This position is eligible for an annual performance bonus based on individual and company performance.

Benefits

We offer a comprehensive benefits package including medical, dental, and vision insurance; 401(k) with company match; and paid time off including vacation, sick leave, and holidays. Application Window: This position is expected to remain open until 8/7/2026. We recommend that interested candidates apply within 7 days of the posting date to ensure consideration. How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community. We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/. Click here to learn more about our #RidiculouslyGood Culture & life at TaskUs. At TaskUs, we put our frontline first, period. We have state-of-the-art workspaces, top-notch benefits, and some of the best teammates in the world. No matter where you are around the globe, we invest in you and your career growth. Join Us! Let's change the way the world works. TaskUs is looking for ridiculously good talent, and we are excited that you are considering TaskUs for your next career step. In doing so, we take your security and safety very seriously to ensure as part of the hiring process. Here are a few things that are important to know about our company and recruiting process: You will never be asked for payment information or banking information during the application or interview process. We WILL NOT ask you for your national ID number (Social Security or Government ID) or date of birth when applying for a position with us Please be aware that scammers may try to take advantage of you by impersonating TaskUs or TaskUs employees in order to access money or personal information and offer false employment opportunities in our name. We have identified several clues to watch out for to help you identify and avoid recruiting scams: TaskUs will never ask for financial information of any kind or for payment of money during the job application process.We do not require any financial, credit card or bank account information and/or any payment of any kind in order to be considered for employment. If you are asked to pay for things like equipment fees, travel fees, or some other deposit or application-processing fee, even if claimed you will be reimbursed, this is not Us. It is a scam. TaskUs does not require personal information including Social Security Number, National ID, Government ID or date of birth as part of the application process. We may ask for basic contact information such as your email address, phone number, and/or home address to ensure we can contact you. If you were contacted by a third-party organization claiming to represent TaskUs or hiring on behalf of TaskUs, or if you were contacted in a chat room such as Google Hangouts, Freelancer.com or Telegram app, you should be careful in sharing any information. TaskUs official chat room is located on our Careers website (taskus.wd1.myworkdayjobs.com/Careers). This is the only chat room where you will find our recruiters.