To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Marketing & Communications Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Overview of the Role Salesforce's Messaging and Solutions Marketing org is one of the most visible marketing organizations in the company responsible for how the world understands Salesforce across our core products and company narrative. This role is the business operations engine of that org. You'll work directly with the Sr. Director of Messaging Strategy & Operations as their business operations partner, and you'll own the numbers: the org's budget, its headcount plan, and the financial scenario modeling behind every organizational decision. This is a delivery role for someone who has been in the spreadsheets — when leadership hands down a target with a two-week deadline, you're the person who models the scenarios, protects valuable work, and gets the org to an answer. You'll prepare materials that go to the CMO, support the org's EVP walk into reviews with our CEO, and have a direct hand in the calls that support steering the org’s direction. If you want proximity to how Salesforce's story gets made and support the business behind it, this is that role. What You'll Do Strategic operating partner: support and prepare CMO- and CEO-ready materials; synthesize messy, incomplete inputs into the crisp point of view a senior leader needs to decide or flag, and translate strategy into something the org can actually execute Own headcount planning end to end: be the single source of truth for the org's headcount planning: every position, backfill, geo/level change, and transfer modeled against budget targets; partner with Central Planning, finance planners, and Employee Success on position management, approvals, and org changes Lead budget planning and financial operations: track spend across programs, headcount, contractors, and T&E; run requarterizations and incremental funding requests; build budget models in Excel/Google Sheets the team can actually use; prep quarterly Spend Health Reviews for the EVP alongside our functional planners Run incremental, reduction and scenario modeling under pressure — when targets and requests land, model options quickly and strategically: changes, additions, reductions, geo arbitrage, budget ratio conversions; surface risks before they reach the Sr. Director's desk Drive the org's planning rhythm — support the V2MOM process (team planning/goals - method owners, milestones, readiness), annual and quarterly planning checkpoints, action tracking, and decision capture; keep leadership forums sharp Use and build AI tools — experiment with Claude Code and Salesforce's internal AI environment to automate tracking, synthesis, and reporting workflows What We're Looking For Required 5+ years in business operations, FP&A, strategy & operations, or workforce/headcount planning — non-traditional backgrounds welcome, but hands-on operational delivery is essential Demonstrated spreadsheet fluency (Excel and Google Sheets): you've built and maintained budget and headcount models, handled reductions, and can walk us through a live model — not describe one in the abstract

Experience

running full budget planning cycles: strategic initiatives planning, tracking spend, modeling cuts, working with central/functional planners, hitting targets

Experience

with strategic headcount or workforce planning — position tracking, backfills, org changes — ideally in partnership with an FP&A or central planning function Strong written and verbal communication; able to draft executive-level materials independently Track record of building structure in ambiguous environments and driving work forward without oversight Preferred Background in strategy consulting (with hands-on delivery), FP&A, or strategy & ops at a high-growth or matrixed company

Experience

supporting workforce actions (reductions, increases, reorgs) with the judgment and discretion they require Hands-on curiosity about AI tools; experience with Claude or Claude Code a plus Comfort operating across senior stakeholders in a matrixed org; you see range as an opportunity Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form. Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $117,400 - $177,600 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.