workday
Posted 1 week ago
Premier Accounts Manager - Enterprise
Job description
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. Ready to take your career global? Make your mark at one of the biggest names in payments. We’re looking for a Premier Accounts Manager – Enterprise to join our ever-evolving Greater Giving team and help shape the future of global commerce. You will work closely with nonprofit leaders to plan, execute, and optimize fundraising initiatives—supporting everything from auctions and galas to broader donor engagement strategies—while identifying opportunities for long-term growth and success. What you’ll own Strategic Enterprise Account Management Serve as the primary point of contact for premier nonprofit clients Build strong relationships with executive leadership and fundraising teams Lead regular client meetings, account reviews, and strategic discussions Fundraising & Event Strategy Partnership Provide guidance on fundraising strategies, including events and donor engagement Help clients optimize platform usage and event execution Deliver insights and recommendations to improve fundraising performance Customer Retention & Growth Drive client retention, renewals, and long-term partnerships Identify opportunities to expand services, events, and product adoption Monitor account health and proactively address risks Cross-Functional Collaboration Partner with internal teams to deliver excellent client outcomes Advocate for client needs and coordinate resources to resolve issues Support Professional Event Services (PES), including pre-event planning Travel to and support 6–10 fundraising events annually What you’ll bring Bachelor’s degree 5+ years of experience in enterprise account management, customer success, SaaS, nonprofit partnerships, fundraising technology, or related fields
Experience
managing complex customer relationships with multiple stakeholders Proven ability to drive customer retention, renewals, and account growth
Experience
using CRM or customer management systems (e.g., Salesforce) It’s a bonus if you have
Experience
working with nonprofits, associations, foundations, or mission-driven organizations Strong understanding of nonprofit fundraising and event-based models (e.g., auctions, galas, golf tournaments) Background in fundraising event management, donor engagement, auction technology, or advancement services Familiarity with live fundraising events and in-person event operation About the team Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.
Benefits
Global Payments offers a comprehensive benefits package to all of our team members, including medical, dental and vision care, EAP programs, paid time off, recognition programs, retirement and investment options, charitable gift matching programs, and worldwide days of service. To learn more, review our
Benefits
page at: https://jobs.globalpayments.com/en/why-global-payments/benefits/ What makes a Globalpayer? Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do. Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global. $65,000 - $75,000 The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. #LI- RG Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpayments.com. Global Payments and Worldpay recently joined forces, and we’re currently operating across two Workday application systems. If you don’t see one of your applications here, it may have been submitted in the Worldpay Workday system instead. Click HERE to visit Worldpay Workday and view any additional applications. At Global Payments (NYSE : GPN), we empower simple, fast, secure payments for everyone. And to do that, we’ve built a complete, worldwide commerce ecosystem that delivers software and services at scale to millions of companies around the world—from ambitious startups to global enterprises. Our team of 27,000 experts is dedicated to your success. Headquartered in Atlanta, Georgia, we're a Fortune 500® company and a member of the S&P 500 with worldwide reach spanning North America, Europe, Asia Pacific and Latin America. Wherever you are—or wherever you want to be—we’re there, ready to support you. For more information, visit company.globalpayments.com and follow Global Payments on X, LinkedIn and Facebook. Accommodations: Accessibility Requests: If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpayments.com EEOC Statement: Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify jobs@globalpayments.com.
Skills and functions
- Customer Support