Job Summary

The Business Performance Manager – ISO Excellence is a hands-on individual contributor responsible for improving the financial and operational performance of independent store partners. This role analyzes partner-level sales, margin, pricing, inventory, and program data to identify performance improvement opportunities and collaborates with ISO principals and internal cross-functional teams to develop and support implementation of practical, data-driven solutions. Success in this role depends on financial acumen, structured problem-solving, and the ability to influence adoption across independently owned businesses.

Responsibilities

Performance Analysis: Analyze sales, margin, pricing, rebate, and inventory performance data at the ISO, customer and market level. Identify areas for improvement with margin, pricing, rebate, inventory, and underperforming programs. Assess profitability trends and highlight risk or growth opportunities. Develop recurring reports and dashboards to monitor key performance metrics. Pricing & Margin Optimization Evaluate pricing realization and execution trends. Identify opportunities for pricing adjustments or structural pricing improvements. Partner with Sales and Finance to model financial impact scenarios. Support execution of approved pricing actions and monitor post-implementation results. Program & Initiative Effectiveness Assess performance of promotions, rebates, and growth programs. Quantify program ROI and identify underperforming initiatives. Recommend adjustments to improve effectiveness and financial return. Track and report measurable financial impact of optimization efforts. Operational and Inventory Optimization Analyze inventory productivity, order patterns, and tool utilization trends. Identify opportunities to improve inventory turns and reduce aged or excess inventory. Collaborate with Supply Chain and Operations to support recommended improvements. Promote adoption of reporting tools and operational best practices across ISO locations. KPI Tracking & Performance Monitoring Establish baseline performance metrics for assigned partners or regions. Develop and maintain scorecards for key KPIs (margin %, pricing realization, inventory turns, program ROI, etc.). Provide regular performance insights and recommendations to ISO leadership. Monitor progress against agreed action plans and escalate material risks or performance gaps as needed. Cross-Functional Collaboration Facilitate working sessions with ISO partners and internal stakeholders to review performance data and align on action plans. Coordinate with Finance, Sales, Pricing, Inventory, Supply Chain, and Operations to support implementation of approved initiatives. Follow up on initiative progress and document measurable outcomes. Key Performance Indicators (KPIs) Profitability expansion (including sales, margin expansion, operational effectiveness, etc.) across supported ISO partners Improvement in pricing realization and margin consistency Program ROI improvement and participation effectiveness Inventory productivity improvement (turns, aged inventory reduction) Adoption and utilization of enterprise reporting tools Measurable financial impact of optimization initiatives

Qualifications

High School Diploma or equivalent required. 5–7 years of experience in operations, pricing, finance, analytics, or business performance role Highly proficient in CRM software pipeline management and MS Office Suite. Strong Excel and data analysis skills.

Experience

working with cross-functional teams. Ability to translate data into clear, actionable steps

Preferred Qualifications

Bachelor’s degree preferred

Experience

in distribution or multi-location business environments. Exposure to pricing analysis, margin management, or profitability reporting.

Experience

supporting field sales or operational teams Core Skills Embodies the following values: serve, perform, influence, respect, innovate, team. Effectively communicates by motivating and inspiring others through clear and proactive communication. Data analysis and reporting Margin and pricing evaluation Initiative execution Process improvement KPI tracking Influence without direct authority Attention to detail Physical Demands / Working Environment Prolonged periods of sitting at a desk and working on a computer Frequent use of hands and fingers for typing and operating office equipment Occasional standing and walking during meetings or site visits Ability to travel (air and ground) as required for business needs Ability to lift up to 15–25 pounds occasionally (e.g., laptop bag, materials) Ability to communicate effectively in person, via phone, and in virtual settings Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. Since 1928, GPC has set the standards for performance and value for our customers and our stakeholders. Today, we’re proud to say we’re the largest global auto parts network and a leading industrial parts distributor, one that offers rewarding careers that combine small company feel with a global scale. Our strengths are in the relationships we build and the value we deliver by merging local expertise with a global force.