About Us

We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead. We are a sustainable company engaged to the values of Excellence, Innovation, Collaboration, Respect and Responsibility. We seek professionals who share our vision of creating sustainable solutions that improve lives and protect the planet, today and for future generations. We are looking for your talent, join our team and start your journey today! Key

Responsibilities

Coordinate and oversee compressor performance testing in accordance with established standards, test procedures, and daily audit requirements. Analyze test results to identify trends, process variation, and potential performance deviations, ensuring compliance with process capability targets (Cp/Cpk). Prepare weekly and monthly reports and presentations summarizing performance test results, key quality metrics, and compliance with testing schedules. Participate in meetings with Corporate, customers, and cross-functional teams to discuss manufacturing, product performance, and quality-related topics. Lead and implement corrective and preventive actions resulting from laboratory findings, performance testing, and audits related to Quality, Safety, Customer Requirements, and 5S. Support internal, customer, corporate, and ISO 9001 audits by providing technical information and ensuring laboratory compliance. Manage the Quality Laboratory inventory and ensure proper system transactions for material disposition and inventory control. Coordinate with Production to obtain daily compressor samples based on production schedules for performance testing. Manage spare parts, tooling, equipment, and measurement instruments required for Quality Laboratory operations. Create purchase requisitions and follow the approval process to ensure timely availability of laboratory resources. Record and maintain laboratory data in systems such as PPT, CATS, and Tableau. Develop, maintain, and update laboratory documentation, including OMS Work Instructions, machine setup parameter sheets, visual aids, operating procedures, and standard forms. Participate in Tier 2 production meetings to communicate laboratory performance test results, quality trends, and key findings. Participate in Kaizen events and Continuous Improvement projects within the Quality Laboratory, Manufacturing, and Quality departments. Apply structured problem-solving methodologies, including 5 Whys, Ishikawa, 8D, A3, and Root Cause Analysis, to resolve quality and performance issues. Coordinate and monitor teardown analyses, airboard evaluations, and bump-start investigations. Investigate customer complaints, perform root cause analysis, and implement corrective actions to prevent recurrence. Prepare and maintain EHS Velocity deliverables, 5S documentation, and other compliance-related reports. Coordinate technical training for laboratory personnel on testing equipment, laboratory machinery, teardown procedures, and compressor performance testing methods. Coordinate and monitor preventive maintenance activities for Quality Laboratory and Teardown Laboratory equipment. Track customer-returned finished products, coordinate their evaluation, and ensure proper material disposition according to established procedures.

Requirements

Bachelor's degree in Mechanical Engineering, Industrial Engineering, Chemical Engineering, Electronics Engineering, or a related engineering field. Minimum of 5 years of experience in Quality Engineering, Quality Laboratory, Manufacturing Quality, or Process Quality within a manufacturing environment.

Experience

with compressor performance testing, dimensional analysis, and laboratory operations is highly preferred. Strong knowledge of Quality Management Systems (QMS), statistical analysis, and process capability studies (Cp/Cpk).

Experience

using problem-solving methodologies such as 8D, A3, 5 Whys, Ishikawa, and Root Cause Analysis. Proficiency in Microsoft Office, Tableau, Minitab (preferred), and other data analysis and reporting tools.

Experience

handling customer complaints and implementing corrective and preventive actions. Strong analytical, organizational, and problem-solving skills. Excellent communication and cross-functional collaboration skills. Ability to manage multiple priorities in a fast-paced manufacturing environment. English proficiency: 80–90% (Intermediate to Advanced). Our Commitment to Our People Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial. Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally. Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team! Our Commitment to Inclusion & Belonging At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland. Equal Opportunity Employer Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, or disability. We are committed to providing a workplace free of any discrimination or harassment. No calls or agency requests please. With $5B of global revenue, Copeland is a leading provider of compression products, electronics, software, and solutions across many applications within Heating, Ventilation, Air Conditioning, and Refrigeration (HVACR), where macro and regulatory trends towards environmental sustainability, leads to changes in HVACR technology. Other products include other heating applications, food service and retail, transportation, and healthcare/life sciences. This new business also has a solution portfolio that manages, monitors, and controls refrigeration units in the commercial setting, as well as software solutions that measure and monitor temperature conditions of refrigerated goods in transit, where there is a greater emphasis on energy management/sustainability solutions globally.