workday
Posted 1 week ago
Business Development - Strategy Director
Job description
OVERVIEW The Director, Strategic Initiatives plays a critical role in driving top priority initiatives and advancing strategies across the Clinical Decision Support and Provider Solutions (CDSP) Segment within WK Health. This role will lead and facilitate operational programs and projects with direct impact on company revenue and segment KPIs. This role will also focus on specific strategic projects and endeavors that require additional expertise and analysis. This position works under consultative capacity with a focus towards long-range goals and objectives. This position provides leadership to senior managers and high-level professionals without appreciable direction. This role will work with the SVP & GM, CDSP Segment to: Establish and manage operational mechanisms and cadences that advance segment priorities. Define, establish and lead segment programs and projects that accelerate operational performance, revenue acquisition, reveal actionable client and market insights, advance key team initiatives, manage select market-facing engagements, and support segment reporting. Identify new opportunities that drive organic growth by understanding customer needs, market trends and relative levels of internal business headroom. Assess external market developments relative to existing lines-of-business, including portfolio gap analysis, market structure, competitive dynamics, and generating insights that directly feed the strategic planning process. Collaborate across Wolters Kluwer, such as with Product and Customer Success, and other functional areas, to define and lead select initiatives and go-to-market efforts. Success will require strong project management skills, analytical thinking, consulting-style communication skills, and ability to work across multi-functional teams. Operational excellence, a bias for action, and a positive attitude are required. DUTIES & RESONSIBILITIES Ensures the execution of all strategic initiatives, leading to successful achievement of business operating and revenue goals. Partner with Product Management, Editorial, Marketing, and Product Marketing to operationalize segment initiatives and ensure product strategy, messaging, and product marketing aligns with CDSP segment strategy. Manage ongoing dashboard of strategic initiatives and key performance indicators (KPIs). Manage and facilitate team operating mechanisms in partnership with segment leadership, Sales Operations and Customer Success. Assist segment leadership, in partnership with Sales Operations, to optimize sales effectiveness. Assist segment leadership, in partnership with Product, to manage market-facing innovation engagements and early adopter programs. Assist segment leadership, in partnership with Editorial, to manage content development and innovation engagements. Analyze financial data as well as customer purchasing data to structure key business issues related to segment planning and identification of new growth opportunities. Recommend and optimize appropriate level of functional treatment for various initiatives based on sales growth targets and financial / investment parameters for WK Health. Lead consulting engagements for Segment leadership, to include growth strategy recommendations, adjacent market entry opportunities, portfolio analysis, and general strategy development / planning Manage and develop segmentation strategies for the business to enable initiatives such as segment growth, sales acceleration programs, portfolio management, new product development etc. Behave in ways that demonstrate corporate core values and culture; developing professional and positive relationships with customers and colleagues; and maintaining a reputation of competence, integrity and professionalism. QUALIFICATIONS Education: BS/BA Degree or equivalent relevant experience; MBA preferred Experience: 8+ years of experience leading, supporting and advancing business strategy, business operations, and / or program management. 6+ years of senior level experience in consulting and strategy at a top firm or major corporation, preferably with experience in a professional services or software company. Strong oral and written communication skills with an ability to deliver a compelling case for strategic cross-organization and Go To Market programs Proven complex financial analysis background and experience with data analysis, financial modeling and new product business case development. Consulting mentality—extracting insights from very complex and/or limited information to make a recommendation to stakeholders Demonstrated experience understanding internal customer and stakeholder needs, and business trends, and successfully translating into business and program plans Demonstrated ability to effectively engage, communicate with, and partner with executives Strong analytical mindset, relationship development skills, and an ability to collaborate across business functions including segment, sales, finance, product, marketing, customer success and legal, among other operating teams that support commercial execution and success. Intuitive ability for identifying and resolving process / operational, and market gaps. Comfort with ambiguity and pivoting priorities. Program and project management skills and ability to manage multiple projects at one time. Other Knowledge, Skills, Abilities or Certifications: Personal and consultative approach Very strong interpersonal and organizational skills Expertise in Microsoft product suite and SalesForce preferred TRAVEL: Ability to travel up to 25% -- travel requirements are variable based on supporting team needs and events Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: $151,700.00 - $270,950.00 USD This role is eligible for Bonus. Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. If making a difference matters to you, then you matter to us. Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world. You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong. Wolters Kluwer reported 2025 annual revenues of €6.1 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs more than 21,000 people worldwide. Our customers work in industries that impact the lives of millions of people every single day. Our mission is to empower our professional customers with the AI-powered solutions they need to make critical decisions, achieve successful outcomes, and increase productivity. We deliver trusted, AI-powered expert solutions that combine deep domain knowledge, proprietary content, and advanced technology to provide expert-validated insights, automate workflows, and drive better outcomes. Today, nearly 70% of our digital revenues come from AI-powered solutions, reflecting our strategic focus on embedding AI into professional workflows and delivering measurable productivity gains. We are committed to helping professionals navigate complexity, improve the way they work, and solve critical challenges through cloud-based, AI-powered platforms that integrate seamlessly into their workflows and ecosystems. Our solutions are designed to deliver impact when it matters most, especially in high-stakes environments where accuracy and trust are essential. With a nearly 190-year legacy, Wolters Kluwer continues to evolve its portfolio of digital solutions and services to meet the changing needs of professionals worldwide, enabling them to work faster, make smarter decisions, and deliver better outcomes. For more information about our solutions and organization, visit www.wolterskluwer.com, or follow us on LinkedIn, Instagram and Facebook. Wolters Kluwer has a dedicated team of experienced talent acquisition professionals who are ready to hear what makes you tick and share how Wolters Kluwer can help you achieve your goals and ambitions. Here Rasi Fawaz shares some tips on what recruiters are looking for on a resume. As a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking. We know that bringing our best to our customers, communities, and other key stakeholders requires a highly engaged and talented workforce – one that represents the diversity of those we serve and the communities where we live and work. We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion. This principle is ingrained in our company values and articulated in our Code of Business Ethics. At Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well-being are important to us. Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous. Our global Together we thrive well-being program reflects our commitment to supporting colleagues across physical, mental, social, and financial well-being. That commitment has been recognized externally through Ragan’s Top Places to Work for Employee Wellbeing: Large Organization in 2024. More recently, Wolters Kluwer was recognized by Forbes as one of America’s Best Large Employers 2026 and America’s Best Employers for Engineers 2026. In 2025, Wolters Kluwer was also recognized by Forbes as one of America’s Best Employers for Women. To ensure we continue to drive innovation that enables us to develop products and services to best serve our customers, we cultivate a workplace culture rooted in mutual respect, bringing forward insights from a wide range of backgrounds, perspectives, and experiences. We are also committed to complying with laws requiring equal opportunity in hiring, promotion, and other employment decisions. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, transgender status, and sexual orientation), national origin, disability, age, genetic information, veteran status, or any other characteristic protected by applicable law, and we do not tolerate discrimination on any of these bases. GDPR Wolters Kluwer (“we” or “us”) wants to inform you about the ways we process your personal information. In this Privacy & Cookie Notice we explain what personal information we collect, use and disclose. You'll find details related to GDPR and other data privacy policies on our Careers Privacy and Cookies page.
Skills and functions
- Customer Support
- Human Resources
- Marketing
- Operations
- Product Management
- Sales