Job Summary Are you passionate about fine fragrance and excited to support dynamic customer projects? IFF is a global leader in flavors, fragrances, food ingredients and health & biosciences, we deliver sustainable innovations that elevate everyday products. Scent: Harnessing the full emotional power of scent, driven by pioneering creativity, science, consumer expertise and a mindful approach to fragrance design. The role is based in IBP Shanghai, China (onsite role). Be part of a creative, solution-oriented team where together we can achieve greatness and make a real impact. Your potential is our inspiration. Where You’ll Make a Difference • Support Sales team on daily account operations and project coordination for Fine Fragrance customers • Manage project flow from brief intake to submission, ensuring accurate and timely system updates • Coordinate closely with internal teams (Perfumery, Marketing, Consumer Insights, Operations) to deliver projects on time • Assist in preparing client presentations, sample requests, and project documentation • Track project progress and highlight risks or delays to Sales team • Support sample ordering, pricing updates, and basic commercial processes • Maintain customer data, project records, and reporting in internal systems • Ensure smooth communication between customers and internal stakeholders What Makes You the Right Fit • Bachelor’s degree in Business, Marketing, Chemistry, or related field • 1–3 years of experience in sales support, commercial operations, or customer service (B2B preferred) • Strong organizational and project coordination skills • Good communication skills and ability to work with cross-functional teams • Detail-oriented with strong execution mindset • Proficient in Microsoft Office (Excel, PowerPoint) • Fluent in English and Chinese Why Choose Us? • Multinational and supporting environment • Cafeteria, health insurance • Training opportunities • Learning and development programs from day one We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability. Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more At IFF, we make joy through science, creativity and heart. As the global leader in flavors, fragrances, food ingredients, health and biosciences, we deliver groundbreaking, sustainable innovations that elevate everyday products – advancing wellness, delighting the senses and enhancing the human experience. We value an inclusive, creative workplace where all individuals can thrive and do their best work. We consider all qualified candidates equally and based on merit, without regard to religion, ethnicity, national origin, race, age, veteran status, gender identity or expression, sexual orientation or disability.