workday
Posted 3 weeks ago
Outbound Relationship Manager
Job description
At Henry Schein, our culture, and our people (Team Schein Members) are at the core of our business, and we are enormously proud that we have just been certified a Great Place to Work® 2025, which is our sixth consecutive year! In Australia, Henry Schein is the leading supplier of dental solutions. Our Team Schein Members deliver the solutions that health care professionals rely on to improve the performance of their practice so they can improve the lives of patients. We are seeking a proactive and driven Sales Consultant to play a key role in our outbound telephone sales team. You’ll take ownership of a portfolio of customers, reaching out via phone to build meaningful relationships, understand their needs, be their trusted advisor, ensuring their practice thrives and their experience with Henry Schein is nothing short of exceptional. This role will suit someone who is relentless about understanding their customer, how they think, what drives them, and how they buy. Success will be defined by your ability to turn customer understanding into meaningful outcomes, strengthening trusted partnerships while uncovering opportunities that deliver value and drive sustainable growth. What You’ll Be Doing Building strong, trusted relationships with customers to elevate their service experience Identifying and developing new business opportunities Meeting sales targets and KPIs Staying sharp on product knowledge and market trends Supporting our field sales team with key account management Collaborating with Customer Care & Field Sales to resolve queries and ensure smooth operations Keeping customer records accurate and up to date What You’ll Bring A passion for customer service with some experience in phone-based sales (corporate environment preferred) Some experience working in the dental industry (a plus!) Excellent communication skills and the ability to build rapport quickly Exceptional organisational skills and attention to detail Confident negotiator with a persuasive edge You will be curious about data and how it can inform you in relation sales trends and opportunities within your customer group. Tech-savvy: MS Office proficiency is a must and strong excel skills will be advantageous Self-starter, team player, resilient, and eager to learn Full unrestricted working rights in Australia Why You’ll Love Working With Us Competitive base salary + bonus (guaranteed period) Hybrid working options after training 13 weeks paid parental leave* (after 12 months service) Birthday leave $1500 Employee Referral Program Discounts on dental products and retail perks Ready to make a difference and grow your career with Henry Schein? Apply now and become part of a team that’s shaping the future of dental care. Over 90 years ago Henry Schein borrowed $500 to start a corner pharmacy in Queens, New York, nearly 30 miles from Melville, New York, where our corporate headquarters resides today. In the depths of the Great Depression, Henry and his wife Esther made a bold bet on their future all while living their values of helping health happen and caring for their team and the community they served. Their belief paid off far beyond what Henry and Esther might have dared to imagine in 1932. Henry Schein is now a Fortune 500 Company powered by a network of people and technology to be the world’s leading provider of health care products, services and solutions to office-based dental and medical practitioners. Since our founding we have stayed true to Henry and Esther’s values which has allowed us to evolve, expand, and grow our Company. Now serving more than 1 million customers in 33 countries and territories, the Company's network of trusted advisors provides more than 1 million customers globally with more than 300 valued solutions that help improve operational success and clinical outcomes. We invite you to join approximately 25,000 Team Schein Members, who are critical to our success and are at the core of our Team Schein Values as our founders would have wanted. We live those values by ensuring that our culture focuses on the wellness of our team, which we accomplish by providing a safe space for individuals to develop and contribute authentically, with opportunities to give back to society and the communities where we live and work. No matter the role you are seeking, we encourage you to come be a part of a team that makes the world a healthier place. Henry Schein embraces diversity and is committed to providing equal opportunity to employees and applicants. If you are unable or limited in your ability to complete the application process, including the use or access of www.henryschein.com/careers, as a result of a physical or mental impairment, you can request reasonable accommodations. Please e-mail the appropriate email address below with the type of accommodation you are requesting. Please include your first and last name, phone number, position for which you are interested in applying and geographic location in your request. US Candidates: jobsupport@henryschein.com UK and Ireland Candidates: UKHSHRRecruitment@henryschein.co.uk Australia and New Zealand Candidates: APACCareers@henryscheinone.com Malaysia Candidates: CNHR@henryschein.com Italy Candidates: risorse.umane@henryschein.it It is important to us to offer different types of work arrangements. Please see the types we offer below: Work From Home: Work is performed directly from the TSM's home office. Hybrid: Time is scheduled between working from a TSM home office and at a company facility, as required. Onsite: Work is performed exclusively at a company facility. Field: Position requires traveling to different locations within a specific geographic territory, as assigned.