Overview: The Account Manager - HSD is responsible for winning, retaining, and developing high street dental business. The Account Manager - HSD will be allocated accounts based on clearly defined group of customers based in the Northern Suburbs / West Rand. The Key Account Consultant must reside in one of these areas. Key contact groups within accounts include practice owners and principal dentists, associates, practice managers, treatment co-ordinators, dental nurses and general business and administration staff. The main proportion of activity isfocussed on retaining and growing accounts. Growth is likely to come from come: 1. Increasing the ‘share of wallet’ of customers for merchandise (spend per chair) 2. Enhancing GP by optimising portfolio utilisation 3. Spend on small equipment 4. Creating opportunities for the customers to benefit from value-add offerings A proportion of activity will be focussed on new account acquisition from prospecting of large and medium accounts with no/low current merchandise spend with Henry Schein, as well as following up leads from other parts of the business. Primary Key Performance Indicators may include (but not limited to): 1. Sales and GP for merchandise 2. Sales of small equipment 3. Introduction/penetration of strategic initiatives 4. New account acquisition/net customer gain 5. Customer satisfaction e.g., NPS The Key Account Consultative - HSD will need to develop an understanding of the Henry Schein business and work closely with existing and potential customers in a consultative manner. They will identify opportunities for growth and ensure that we are capitalising on those opportunities by introducing the relevant solution. The Account Manager - HSD will have an in-depth knowledge of what drives account retention. A confident, communicative style is necessary as is the ability to build trust with our customers. Job Responsibilities: The role holder will be responsible for the following: • Achieve and exceed Sales, Gross Profit Targets Henry Schein is committed to the principle of equal opportunities in employment in all spheres of its operation. Henry Schein Dental Warehouse (PTY)/Henry Schein South Africa (PTY) LTD strives to operate a policy of equal opportunity and not discriminate against any person's gender, race, colour, nationality, ethnic or national origin, religion, sexual orientation, marital status, disability, age or any other characteristic protected by law. Over 90 years ago Henry Schein borrowed $500 to start a corner pharmacy in Queens, New York, nearly 30 miles from Melville, New York, where our corporate headquarters resides today. In the depths of the Great Depression, Henry and his wife Esther made a bold bet on their future all while living their values of helping health happen and caring for their team and the community they served. Their belief paid off far beyond what Henry and Esther might have dared to imagine in 1932. Henry Schein is now a Fortune 500 Company powered by a network of people and technology to be the world’s leading provider of health care products, services and solutions to office-based dental and medical practitioners. Since our founding we have stayed true to Henry and Esther’s values which has allowed us to evolve, expand, and grow our Company. Now serving more than 1 million customers in 33 countries and territories, the Company's network of trusted advisors provides more than 1 million customers globally with more than 300 valued solutions that help improve operational success and clinical outcomes. We invite you to join approximately 25,000 Team Schein Members, who are critical to our success and are at the core of our Team Schein Values as our founders would have wanted. We live those values by ensuring that our culture focuses on the wellness of our team, which we accomplish by providing a safe space for individuals to develop and contribute authentically, with opportunities to give back to society and the communities where we live and work. No matter the role you are seeking, we encourage you to come be a part of a team that makes the world a healthier place. Henry Schein embraces diversity and is committed to providing equal opportunity to employees and applicants. If you are unable or limited in your ability to complete the application process, including the use or access of www.henryschein.com/careers, as a result of a physical or mental impairment, you can request reasonable accommodations. Please e-mail the appropriate email address below with the type of accommodation you are requesting. Please include your first and last name, phone number, position for which you are interested in applying and geographic location in your request. US Candidates: jobsupport@henryschein.com UK and Ireland Candidates: UKHSHRRecruitment@henryschein.co.uk Australia and New Zealand Candidates: APACCareers@henryscheinone.com Malaysia Candidates: CNHR@henryschein.com Italy Candidates: risorse.umane@henryschein.it It is important to us to offer different types of work arrangements. Please see the types we offer below: Work From Home: Work is performed directly from the TSM's home office. Hybrid: Time is scheduled between working from a TSM home office and at a company facility, as required. Onsite: Work is performed exclusively at a company facility. Field: Position requires traveling to different locations within a specific geographic territory, as assigned.