Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life Our Hyperautomation & AI team is part of this and uses advanced technologies to automate business and IT processes. This can include anything from simple task automation to complex decision making. We empower our employees and processes with digital superpowers. The team owns enterprise capabilities for AI/ML, Robotic Process Automation, and Process Mining. Medtronic is hiring an IT Technologist to play a pivotal role in designing and implementing complex Hyperautomation & AI solutions leveraging multiple capabilities such as Artificial Intelligence (AI/ML), Generative AI, Agentic AI, Intelligent Process Automation (IPA), Robotic Process Automation (RPA), Process Mining and no-code automation that leverage our data warehouse and machine learnings platforms and our integrations platform. Your extensive experience and deep understanding will drive the success of our projects and contribute to the overall IT strategy of the organization. As an IT Technologist, you will be a senior member of our technology team responsible for shaping and executing our organization's strategy. Your extensive experience in designing and implementing complex solutions will be crucial in ensuring the business processes are automated across our business and functions. If you are an IT professional with a deep understanding of Hyperautomation & AI and a passion for driving automation with innovative solutions, we encourage you to apply and become a key contributor to our organization. We believe that when people from different cultures, genders, and points of view come together, innovation is the result —and everyone wins. Medtronic walks the walk, creating an inclusive culture where you can thrive. Our unwavering commitment to inclusion, diversity, and equity (ID&E) means zero barriers to opportunity within Medtronic and a culture where all employees belong, are respected, and feel valued for who they are and the life experiences they contribute. We know equity starts beyond our workplace, and we must play a role in addressing systemic inequities in our communications if we hope to have long-term sustainable impact. Anchored in our Mission, we continue to drive ID&E forward both to enhance the well-being of Medtronic employees and to accelerate innovation that brings our lifesaving technologies to more people in more places around the world. Bring your talents to an industry leader in medical technology and healthcare solutions – we’re a market leader and growing every day. You can be proud to be a part of technologies that are rooted in our long history of mission-driven innovation. You will be empowered to shape your own career. We encourage and support your growth with the training, mentorship, and guidance you need to own your future success. Together, we can transform healthcare. Join us for a career in IT that changes lives. Medtronic is committed to fostering a diverse and inclusive culture. Check out the accomplishments of our Women in IT group! http://bit.ly/MedtronicWomeninIT

Responsibilities

may include the following and other duties may be assigned: Design, develop, and deploy AI-powered experiences using Glean across enterprise use cases (search, Q&A, copilots, summarization, insights). Configure and extend Glean internal components, including: Glean Connectors (for enterprise systems such as SharePoint, Confluence, Jira, ServiceNow, file systems, etc.) Glean Search & Retrieval frameworks (relevance tuning, permissions-aware search) Prompt Library & Prompt Engineering for domain-specific AI workflows Glean Apps / Actions / Workflows (task execution, integrations, orchestration) Knowledge Graph & Metadata configurations User roles, access controls, and security configurations Troubleshoot, optimize, and enhance Glean-based AI solutions for performance, accuracy, and user experience. Build agentic and workflow-driven AI solutions that combine Glean with automation platforms (RPA, APIs, scripts). Develop decision + execution flows where Glean acts as the intelligence layer. Partner with automation teams to integrate Glean with: RPA tools (UiPath / Automation Anywhere or equivalent) API-driven enterprise workflows Data platforms (knowledge on ETL, Data Lake, Iceberg tables, DW, Structured / unstructured) Write clean, maintainable, and testable code using modern development practices. Develop integrations using APIs, webhooks, and SDKs. Support CI/CD, configuration management, and environment promotion. Ensure solutions meet enterprise standards for auditability, compliance, and reliability. Participate in the UAT sessions, gather stakeholder feedback and incrementally offer best suitable solution for the requirements with highest level of performance and quality. Required knowledge and experience: 4+ years of experience or Advanced Degree with minimum of 2 years in Computer Science, Data Science, Business Analytics, or related field. Strong programming experience in Python, JavaScript, or similar enterprise languages. Solid understanding of REST APIs, JSON, OAuth, authentication & authorization.

Experience

working in enterprise IT environments with security and compliance constraints. Deep technical knowledge in one or more of the Hyperautomation & AI technologies such as AI, RPA within platforms such as UI Path, Automation Anywhere, Databricks, Snowflake and Cloud computing. Continuous Learning mindset, commitment to staying updated with the latest advancements in AI technologies, tools, and methodologies. Building and configuring Glean connectors Creating AI-powered search, Q&A, and knowledge experiences Working with Glean internal components such as prompt frameworks, search relevance tuning, actions, and workflows

Experience

owning Glean solutions end to end—from setup to production rollout and support. Practical experience applying LLMs, prompt engineering, and retrieval-based AI in real-world use cases. Understanding of RAG (Retrieval Augmented Generation) patterns.

Experience

working with unstructured enterprise data. Strong problem-solving and analytical abilities, with a keen eye for detail and accuracy. Analyze complex scenarios and offer innovative solutions to enhance overall platform and efficiency. Effectively communicate technical findings and process insights to non-technical stakeholders, and cross-functional teams. Business Acumen: Understanding of business operations and the ability to align AI solutions with organizational goals to drive value Practical experience applying LLMs, prompt engineering, and retrieval-based AI in real-world use cases. Understanding of RAG (Retrieval Augmented Generation) patterns.

Experience

working with unstructured enterprise data. Co-pilot studio knowledge is a plus Generative AI, Machine Learning, AI/ML, Glean, Copilot Studio, Databricks, Robotic Process Automation (RPA), Intelligent Automation (IPA), JavaScript, Python, UI Path, Data Science, Software Development, Value Creation, Technologist, Process Automation Physical

Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. ‌ Recruitment Fraud Alert We are aware of phishing scams targeting job seekers. Please keep the following in mind: Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses. Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate. If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments. If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at AskHR@medtronic.com. ‌

Benefits

& Compensation Medtronic offers a competitive Salary and flexible

Benefits

Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP). We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. We change lives. Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That’s who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives. We build extraordinary solutions as one team. With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough. This life-changing career is yours to engineer. By bringing your ambitious ideas, unique perspective and contributions, you will… Build a better future, amplifying your impact on the causes that matter to you and the world Grow a career reflective of your passion and abilities Connect to a dynamic and inclusive culture that welcomes the challenge of life-long learning These commitments set our team apart from the rest: Experiences that put people first. Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need. Life-transforming technologies. No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms. Better outcomes for our world. Here, it’s about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls. Insight-driven care. Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities. For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support. This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here. For updates on job applications, please go to the candidate login page and sign in to check your application status. If you need assistance completing your application please email AskHR@medtronic.com To request removal of your personal information from our systems please email RS.HRCompliance@medtronic.com